Question Monitor goes black and GPU fans spool up to full speed while gaming.

[Hyder118]

PC specifications:
R5 5600
Inno 3d Rtx 2060 6gb
Msi B450m pro vdh max
8x2 3200mhz ram
Cooler master 650w bronze power supply
512gb m.2 ssd
240gb sata ssd
2tb 7200rpm hdd


I had this issue over half a year ago and it got solved after I replaced my psu.
I've let my pc run MSI kombustor, furmark, heaven benchmark with cpu stressed for an hour and my pc never crashed but every time while playing the usual games this particular thing happens randomly.

Whenever this happens, I have to press the restart button on my pc case and it boots me into the bios, sometimes it doesn't even detect the m.2 SSD.

I have to run sfc /scannow once every couple of weeks because whenever I run that command it always fixes something broken in my windows.

I'd like to diagnose and put an end to this problem. Any help will be appreciated.

 

[williamjeremiah]

PC specifications:
R5 5600
Inno 3d Rtx 2060 6gb
Msi B450m pro vdh max
8x2 3200mhz ram
Cooler master 650w bronze power supply
512gb m.2 ssd
240gb sata ssd
2tb 7200rpm hdd


I had this issue over half a year ago and it got solved after I replaced my psu.
I've let my pc run MSI kombustor, furmark, heaven benchmark with cpu stressed for an hour and my pc never crashed but every time while playing the usual games this particular thing happens randomly.

Whenever this happens, I have to press the restart button on my pc case and it boots me into the bios, sometimes it doesn't even detect the m.2 SSD.

I have to run sfc /scannow once every couple of weeks because whenever I run that command it always fixes something broken in my windows.

I'd like to diagnose and put an end to this problem. Any help will be appreciated.

How much free space is available on the m.2 ssd?
Benchmarks don't store shader cache, games do, and if there's not adequate space available it will halt the system.

 

[Lutfij]

Cooler master 650w bronze power supply
Coolermaster is the brand of the PSU while 650W and bronze are the advertised wattage and 80+ efficiency rating, respectively. What is the model of the unit and how old is the PSU?

I had this issue over half a year ago and it got solved after I replaced my psu.
It's probable that the issue has come back again.

very time while playing the usual games this particular thing happens randomly
What games are we talking about here?

Whenever this happens, I have to press the restart button on my pc case and it boots me into the bios, sometimes it doesn't even detect the m.2 SSD
What BIOS version are you working with? Make and model of your M.2 SSD?

 

[Hyder118]

How much free space is available on the m.2 ssd?
Benchmarks don't store shader cache, games do, and if there's not adequate space available it will halt the system.

49.9GB/199GB on the C drive and 43.6GB/276GB on the D drive. I have made 2 partitions of the M.2 SSD

 

[williamjeremiah]

49.9GB/199GB on the C drive and 43.6GB/276GB on the D drive. I have made 2 partitions of the M.2 SSD

Is the additional partition an over-provisioning tactic or something else?
How old is this drive?
That seems like a lot of sfc scanning.

 

[Hyder118]

Coolermaster is the brand of the PSU while 650W and bronze are the advertised wattage and 80+ efficiency rating, respectively. What is the model of the unit and how old is the PSU?

Cooler Master MWE 650 Bronze V2 80+ bronze certified which I had bought in May 2024 so its 9 months old.

I had this issue over half a year ago and it got solved after I replaced my psu.
It's probable that the issue has come back again.

Yeah I have encountered this issue twice in 2024. You can check my posts history to get a clear image of whats going on.

very time while playing the usual games this particular thing happens randomly
What games are we talking about here?

Any games I play and randomly. This week, its been Hell Let Loose. BF2042 and Sea of Thieves. It crashes randomly and after the restart the game either runs fine for the rest of the time or it crashes again.
Today my PC blackscreened 30 min into Sea of Thieves and it worked fine for over 2 hours after that.
And previously my PC crashed to games like PUBG, Content Warning, Battlefield 1 and Arena Breakout: Infinite.

Whenever this happens, I have to press the restart button on my pc case and it boots me into the bios, sometimes it doesn't even detect the m.2 SSD
What BIOS version are you working with? Make and model of your M.2 SSD?

I believe that the bios version is 7A38vBL because I had updated to the latest bios in May 2024 when I bought a new R5 5600.
The make and model of the M.2 SSD is XPG Gammix S5 M.2 2280 PCIe Gen 3x4
The previous one died on me and I got it RMA'd and they sent me a new one.

Please feel free to ask more questions. I really want to get rid of this problem.

 

[Hyder118]

Is the additional partition an over-provisioning tactic or something else?

Idk felt like having a separate D drive for games.

How old is this drive?

This is an RMA unit. I had originally bought one in September 2021 after which that one died in October 2022. They sent me a new SSD in November 2022. In the meantime I was using a SATA SSD, the one previously mentioned as my boot drive and once I got this M.2 SSD, I cloned that SATA SSD info onto the M.2 SSD.
Make and model of the M.2 SSD: XPG Gammix S5 M.2 2280 PCIe Gen 3x4 512GB

That seems like a lot of sfc scanning.

Is that bad?

 

[williamjeremiah]

Is that bad?

Yes. It is a sign of a failing drive.

 

[drivinfast247]

Run the Windows Memory Diagnostic tool

 

[drivinfast247]

Yes. It is a sign of a failing drive.

Also a sign of failing RAM corrupting the OS

 

[Hyder118]

Also a sign of failing RAM corrupting the OS

I have been suspecting the RAM.
Although its of the same brand, the ranks and the timings are different.
XPG Gammix D30.
One of them is Dual and the other one is Singal Ranked.
and one is CL 16 20 20 and the other one is CL 18 20 20
Both are running at CL 18 20 20

 

[Hyder118]

@williamjeremiah @drivinfast247 @Lutfij
Also guys,
The PC vendor "activated" windows in an unconventional way.
I hope you understand what I mean by that
Just wanted to let you know. This could be contributing to the problem too.
Edit: A windows memory test is being conducted. The results of which will be commented soon.

Thanks for your replies btw!

 

[Hyder118]

No errors have been detected in the windows memory test.

 

[drivinfast247]

No errors have been detected in the windows memory test.

Download memtest86 to a thumbdrive and give that one a go

 

[williamjeremiah]

The PC vendor "activated" windows in an unconventional way.

That isn't always a MAS issue.

 

[Hyder118]

Download memtest86 to a thumbdrive and give that one a go

The test was a pass

https://imgur.com/a/7c5tT03

 

[drivinfast247]

The test was a pass

https://imgur.com/a/7c5tT03

It looks good, but that wasn't a full pass. It may not actually be the RAM, but it's worth letting it complete.

That replacement PSU isn't the best amd may actually be your problem.

 

[Hyder118]

It looks good, but that wasn't a full pass. It may not actually be the RAM, but it's worth letting it complete.

The 2nd line on the right side which says Pass 0% in the image was 100% before everything went back to 0 and the message saying that the pass has been completed made me think that the test is complete.

What could the problem be?