monitor going to sleep

[mitsu sway]

So i factory reset my laptop about 2 months ago and everything is working great. I use it for a couple of hours almost everyday and up until 2 weeks ago the screen goes to sleep. I close the lid and open it again and everything is fine and im back where i left off. I assumed it was just an overheating problem and would limit myself to how much i use it. The problem has gotten much more severe to a point that it goes black every minute. When i close the screen and open it would usually just let me sign in but it stays black and the power button goes off. I tried refreshing it and halfway through the process the screen went black again when it was on the HP loading screen. Overheating is off the list because this happens even when i havent opened it all day with it being shut down. I scanned for malware/viruses and nothing showed. I checked for forum threads that have similar problems but couldn't find any that helped. I also changed my power save option in control panel with no luck. Any ideas whats going on?

HP Stream Notebook 13
64-bit operating system
Windows 8.1
2gb RAM

(cant really get any more info without it shutting off again ;-

 

[190221]

have you first verified power options aren't set to sleep, hibernate, or turn screen off after a short time?
click the 'advanced power options for this plan' button to see all of the timeouts
also, check the BIOS. while it's generally been controlled by windows since the late 90's, the might be power settings in there.

 

[mitsu sway]

Yeah i made sure i did that too. Its gotten to the point where it doesnt just have the monitor go to sleep but the whole thing shuts down.

 

[190221]

does the screen fade to sleep (like normal) or does it just quickly turn off?
you got a sleep button on your keyboard? if so make sure its not stuck. (that may require prying the key off)

 

[mitsu sway]

if fades to sleep like normal and the power button works fine

 

[190221]

yes, but do you have a "sleep" button on your keyboard (or somewhere near it)? it should have a picture of a moon on the key.

 

[mitsu sway]

Nothing of the sort. Just a reg keyboard and a shut down button on the top left side

 

[190221]

Well, lets try experimenting then. take out the battery and try running the computer without it to see if that helps.