Question Monitors go black only while gaming, can still hear background noise, sometimes have to hard reboot ?

Jul 16, 2023
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Hello!

First post, sorry if this is in the wrong category.

I have recently ( in the last few weeks), have had an issue where all my 3 monitors go black while gaming. I will still be able to hear discord for a few sconds, and then only the background noise of whatever game I am playing at the time. Sometimes it reboots on its own (which creates a dump), sometimes it just goes on for a while and I have to hard reboot it. I can tell that my PC is still responsive to commands since I have tried resetting the graphics driver using the keyboard (ctrl+shift+windows+B). Length of time before crashing is entierly random, sometimes very short and sometimes a few hours.

Specs:
  • Windows 10 Home
  • CPU: Ryzen 9 3950x
  • GPU: MSI RTX 3090 trio
  • RAM: Corsair RGB PRO 3600Mhz (2x16)
  • PSU: Seasonic Prime Ultra Platinum 1300W
  • Motherboard: MPG X670E Carbon max wifi
  • The PSU is brand new (thought it might fix the issue)
  • I used a water cooling loop which is a few month old
  • No OC of any kind
What I have tried/observed:
  • Windows updated to latest drivers
  • All drivers updated to latest
  • Bios updated to latest
  • Monitored temperatures (more than fine)
  • Stress tested my GPU, CPU, and PSU which all turned out fine
  • Tried clean gpu driver install
  • Tried gpu driver rollback to before the issue
  • Tried various games, happens on any of them
  • Monitored ressources while gaming: GPU is around 90% most of the time and the game is marked very high power usage
  • Have tried removing all usb devices other than mouse and keyboard to see if it was linked to a faulty device (which it wasn't)
  • Tried having only one monitor at a time (tried each, all had the issue after some time).
  • Tried disabling all non-windows services
Here is a link for the few dump files that were created: https://1drv.ms/f/s!Am30qnT1ZhcIm02XnY_MRP322c7A?e=iZzy2j

Thank you for your time and help!