Question Monitors turning off/on, then pc restarts.

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Leonhart

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Jun 9, 2009
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Well, it's coming up on 1 week since I put the 3600 Ti back in my new pc and did a deep clean of the drivers, no issue so I'm hoping/praying that a driver conflict was the issue.

I have some other issues where windows tells me I don't have an app to show something but this doesn't appear to stop me doing anything and I fixed the images app by downloading the default windows app and at some point I'll do a clean reinstall.

If anyone happens to have a similar problem to me, I recommend doing a deep clean of the drivers using DDU. It seems to be highly recommended and it might be the only reason I have a conflict is I was going from a really old 750 to a brand new 3600. Thank you everyone for your help on the matter.
 
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Leonhart

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I just had the PC monitors turn off then on again but no restart. I went into the Event Viewer and found these 2 errors.

Application error.
Faulting application name: HD-Player.exe, version: 4.150.11.1001, time stamp: 0x5df2142e
Faulting module name: nvoglv64.dll, version: 27.21.14.6109, time stamp: 0x5fed96ca
Exception code: 0xc0000409
Fault offset: 0x000000000117fa49
Faulting process ID: 0x351c
Faulting application start time: 0x01d6f2333dcb4274
Faulting application path: C:\Program Files\BlueStacks\HD-Player.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_01d71cc0a9a2c385\nvoglv64.dll
Report ID: 8f290102-224a-486a-94c5-122ae2d3001c
Faulting package full name:
Faulting package-relative application ID:



And NVIDIA OpenGL Driver
The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Unable to recover from a kernel exception. The application must close.


Error code: 3 (subcode 2)
(pid=13596 tid=9812 hd-player.exe 64bit)

Visit http://www.nvidia.com/page/support.html for more information.

The message resource is present but the message was not found in the message table



Yesterday I decided after 1 week of no issues to update the driver so tried to uninstall by Device manager and got the no compatible version of windows so used DDU again to clean the pc of the drivers and installed the latest driver. I shouldn't have an issue but I thought I'd mention this for anyone else. It might be Bluestacks just tripped something up and it's an unrelated problem.
 

Leonhart

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Jun 9, 2009
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I had the issue happen three times now with this new driver and was just about to report it's the nvlddmkm error. I've not changed my clock settings and the PSU is new. The old driver I had before seemed to work okay so I might try rolling back.
 

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