[SOLVED] Motherboard BIOS doesn't recognise new M.2 NVMe SSD ?

[Victor Sued]

Hi,
I bought the kllisre X99MS3.0 motherboard.
I also decided to buy an SSD M.2 NVME to use on this motherboard because I saw that it supports, I bought the Asgard NVME SSD model AN1 which can be found at http://www.asgard.com.hk/SSD/3.html , motherboard can be found at www.kllisre.cn/ProductDetail/4155930.html

When adding the SSD in the motherboard slot and consulting the bios it is not recognized, I would like to know if you have a solution for this?

Note: I tested the SSD on a Dell G7 notebook, it works without problems.

This image of bios version of motherboard x99

https://imgur.com/a/9WAEtuP

View: https://imgur.com/a/9WAEtuP


Image of BIOS notebook Dell listings the SSD NVME

https://imgur.com/a/agi2OVv

View: https://imgur.com/a/agi2OVv


Image of ssd installed in motherboard

https://imgur.com/a/r9DVB34

View: https://imgur.com/a/r9DVB34


I already checked the motherboard tracks,

Can help-me ?

 

[RealBeast]

Seems that it should work for both specs. Does it show up anywhere in Windows (disk management, device manager, diskpart command in command prompt followed by list disk)?

 

[Victor Sued]

Seems that it should work for both specs. Does it show up anywhere in Windows (disk management, device manager, diskpart command in command prompt followed by list disk)?

Hi, @RealBeast
Thanks, for you reply.

No, disk not showing in (disk management, device manager, diskpart command in command prompt) or BIOs.

In my Dell G7 SSD work fine!

 

[RealBeast]

Hi, @RealBeast
Thanks, for you reply.

No, disk not showing in (disk management, device manager, diskpart command in command prompt) or BIOs.

In my Dell G7 SSD work fine!

Does your motherboard have the latest bios?
What OS, Windows 10?
It is in the correct M.2 slot -- the other is SATA only.
Are there any conflicts with any M.2 slots and SATA ports or PCIe slots according to the specs/manual? Also, check for any advanced bios settings that may affect the M.2 ports.