Question Motherboard USB Ports randomly stopped working ?

[kajga]

Specs:
Mobo: Gigabyte GA H61-m
CPU: I5 3450
GPU: RX 580 8GB
RAM: 8GB DDR3

So basically all my mobo usb ports stopped working 2 days ago and only 2 ports on the front of the case are working.
The problem occured after i force shutdown my pc by holding the power button, before that everything worked perfectly fine, next day when i turned the pc on my peripherals didnt want to work.

I tried uninstalling the ports via device manager, updating the drivers via device manager, turning off fast startup... I also booted into safe mode to see if the ports will work there but no, only the front ports work and none of the back ones do
I also tested the back ports by plugging in my phone charger and it started to charge my phone so i guess the ports arent dead? If you have any suggestions please post them, thanks in advance.

 

[white.a.drew]

Specs:
Mobo: Gigabyte GA H61-m
CPU: I5 3450
GPU: RX 580 8GB
RAM: 8GB DDR3

So basically all my mobo usb ports stopped working 2 days ago and only 2 ports on the front of the case are working.
The problem occured after i force shutdown my pc by holding the power button, before that everything worked perfectly fine, next day when i turned the pc on my peripherals didnt want to work
I tried uninstalling the ports via device manager, updating the drivers via device manager, turning off fast startup... I also booted into safe mode to see if the ports will work there but no, only the front ports work and none of the back ones do
I also tested the back ports by plugging in my phone charger and it started to charge my phone so i guess the ports arent dead? If you have any suggestions please write them, thanks in advance

Sounds like you might have shorted the data controller for them as the power still works but that's not the same line as the data controller.... You can always try going to mobo website and download all their drivers for your mobo there and see if installing them may correct the issue but I doubt it, you probably need a new mobo sadly

 

[kajga]

Is there anything i can try besides buying new mobo?

 

[white.a.drew]

Is there anything i can try besides buying new mobo?

Like I said the only thing I can think of that would solve a issue like this, is of some how the system became corrupted so the drivers for the ports are failing... Try finding your mobo on manufacturer website and see if they have a data controller driver or something linked to data transfer

 

[Legendary man]

Hey I ran to this problem yesterday and figured out that the HDD was the problem. First try to disconnect the SATA cable then try to start your PC and see if that works.
That was my solution to the problem.

 

[kajga]

Little update
I managed to fix the problem somehow by plugging my usb device into a port that doesnt work and pressing scan for hardware changes, all the ports began to work flawlessly and worked for 2 hours, but after restarting the pc the ports aren't working again and the scan for hardware changes option doesn't work.
What could i do?

 

[white.a.drew]

Little update
I managed to fix the problem somehow by plugging my usb device into a port that doesnt work and pressing scan for hardware changes, all the ports begun to work flawlessly and worked for 2 hours, after restarting the pc the ports arent working again and the scan for hardware changes option doesnt work
What could i do?

That's interesting, your PC isn't auto scanning the ports for activity. Your best option sounds like try a bootable USB, if this works your OS is corrupted.

 

[white.a.drew]

Little update
I managed to fix the problem somehow by plugging my usb device into a port that doesnt work and pressing scan for hardware changes, all the ports begun to work flawlessly and worked for 2 hours, after restarting the pc the ports arent working again and the scan for hardware changes option doesnt work
What could i do?

Actually does everything work in bios?

 

[kajga]

Only the two front ports work in BIOS or in Windows.

 

[white.a.drew]

Only the two front ports work in BIOS or in Windows.

Your mobo is shot sadly. You might be able to recover the port by update/reinstalling latest bios.... It could be as simple as it became corrupt and needs a refresh.
If that doesn't work you need a new mobo.

 

[white.a.drew]

Only the two front ports work in BIOS or in Windows.

What revision is the mobo ?

 

[kajga]

By refresh u mean factory reset of the pc?

 

[kajga]

Regarding revision only thing i see on the mobo is 2.0 dualbios

 

[white.a.drew]

Regarding revision only thing i see on the mobo is 2.0 dualbios

Try installing this
https://download.gigabyte.com/FileL...x_f10a.zip?v=f57217dc4d72a387089714dd070cc670
Latest bios

 

[kajga]

Will try, thx

 

[kajga]

It says it cant run on my pc

 

[kajga]

My mobo is ga-h61ma* not h61m, i made a typo

 

[white.a.drew]

My mobo is ga-h61ma* not h61m, i made a typo

One moment

 

[white.a.drew]

My mobo is ga-h61ma* not h61m, i made a typo

https://download.gigabyte.com/FileL...2v_f7a.zip?v=94fc7e6f4a40e91c6d839715a0e978c7

 

[kajga]

Do i need a usb flash drive in order to update the bios?

 

[white.a.drew]

Do i need a usb flash drive in order to update the bios?

Yes saddly

 

[kajga]

I just performed a factory reset of the pc and ports seem to work again, ill keep y'all updated if the errors occur again

 

[white.a.drew]

I just performed a factory reset of the pc and ports seem to work again, ill keep y'all updated if the errors occur again

Corrupted os it was shouldn't have affected the bios use though very strange

 

[kajga]

Yeah..only thing I'm wondering is how my os got corrupted just from shutting the pc down by holding power button

 

[white.a.drew]

Yeah..only thing I'm wondering is how my os got corrupted just from shutting the pc down by holding power button

Simple there's a reason for the shut down sequence, it tells the computer to end task that are in progress because it's the essential things the keep the os stable... The more you force shutdown a PC, the more it bipass the shutdown features "FORCING THE SYTSEM" stop mid thought. Like taking a Ford engine at 7000rpms, and downshifting your lucky if you don't blow your transmission.