So my girlfriend finally destroyed her Motorola E5 Plus (XT1924-7).
The screen is completely shattered, nothing is visible. I decided to connect it to my PC via usb to recover all of her photos and files, but unfortunately the device is not in MTP mode.
With the screen destroyed, and the phone most likely locked, there isn't a way for me to change the required settings. I've tried a few software recovery programs with no luck.
I'm not sure what my options are for recovery. The device shows up on my PC. Would ADB be my next step?
Thanks for taking the time to read!
The screen is completely shattered, nothing is visible. I decided to connect it to my PC via usb to recover all of her photos and files, but unfortunately the device is not in MTP mode.
With the screen destroyed, and the phone most likely locked, there isn't a way for me to change the required settings. I've tried a few software recovery programs with no luck.
I'm not sure what my options are for recovery. The device shows up on my PC. Would ADB be my next step?
Thanks for taking the time to read!