Mouse won't work with new Motherboard/CPU

[DrTot]

I just upgraded my PC to Ryzen (Ryzen 5 1600 + MSI B350 PC Mate) and my Logitech G602 is no longer working. It isnt responding whatsoever, but my old Corsair mouse is working just fine. Anybody know what's going on?

 

[michaelnrryan]

Did you install the drivers for the mouse?

 

[ingtar33]

logitech sometimes uses a connection utility controller driver for their wireless devices that win 10 doesn't recognize (sometimes they use a unifying driver, but i don't think the g602 is one of those devices). you need to manually install that driver.

http://support.logitech.com/en_us/product/g602-wireless-gaming-mouse/downloads

here, get the connection utility. that will allow you to connect the wireless mouse.

 

[Paul NZ]

Do a clean install of windows, if you're using the hdd from the old build

 

[DrTot]

logitech sometimes uses a connection utility controller driver for their wireless devices that win 10 doesn't recognize (sometimes they use a unifying driver, but i don't think the g602 is one of those devices). you need to manually install that driver.

http://support.logitech.com/en_us/product/g602-wireless-gaming-mouse/downloads

here, get the connection utility. that will allow you to connect the wireless mouse.

I tried to do this, but It didn't recognize that the receiver was plugged in to my computer at all.

 

[ingtar33]

logitech sometimes uses a connection utility controller driver for their wireless devices that win 10 doesn't recognize (sometimes they use a unifying driver, but i don't think the g602 is one of those devices). you need to manually install that driver.

http://support.logitech.com/en_us/product/g602-wireless-gaming-mouse/downloads

here, get the connection utility. that will allow you to connect the wireless mouse.

I tried to do this, but It didn't recognize that the receiver was plugged in to my computer at all.

try this then

http://support.logitech.com/en_us/software/unifying

 

[DrTot]

logitech sometimes uses a connection utility controller driver for their wireless devices that win 10 doesn't recognize (sometimes they use a unifying driver, but i don't think the g602 is one of those devices). you need to manually install that driver.

http://support.logitech.com/en_us/product/g602-wireless-gaming-mouse/downloads

here, get the connection utility. that will allow you to connect the wireless mouse.

I tried to do this, but It didn't recognize that the receiver was plugged in to my computer at all.

try this then

http://support.logitech.com/en_us/software/unifying

That's giving me the same problem

 

[ingtar33]

are you sure its the right nic? does the mouse have good batteries?