MS Intellimouse USB

[Barry]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

The MS Intellimouse that I have used for several years,
now works on-again, off-again. After using the mouse for
a while, the XP operating systems says that it cannot
locate the mouse; then 10 seconds later it reports to
have found new hardware; then several minutes later it
cannot recognize it, and so on.
The mouse is supposedly covered under a 5 year warranty,
but I cannot find where to send the mouse for replacement
under the warranty.

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

hI,

Call MS Parts and Replacement and explain the situation to them. They
should be able to help you out

1-800-360-7561 is the number.

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp

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"Barry" <anonymous@discussions.microsoft.com> wrote in message
news:034e01c48ed7$24d7c5d0$a401280a@phx.gbl...
> The MS Intellimouse that I have used for several years,
> now works on-again, off-again. After using the mouse for
> a while, the XP operating systems says that it cannot
> locate the mouse; then 10 seconds later it reports to
> have found new hardware; then several minutes later it
> cannot recognize it, and so on.
> The mouse is supposedly covered under a 5 year warranty,
> but I cannot find where to send the mouse for replacement
> under the warranty.
>