• Now's your chance win big! Join our community and get entered to win a RTX 2060 GPU, plus more! Join here.

    Meet Stan Dmitriev of SurrogateTV on the Pi Cast TODAY! The show is live August 11th at 2:30 pm ET (7:30 PM BST). Watch live right here!

    Professional PC modder Mike Petereyns joins Scharon on the Tom's Hardware Show live on Thursday, August 13th at 3:00 pm ET (8:00 PM BST). Click here!

Question Msi 2070s severely underperforming

Jun 13, 2020
5
0
10
0
Hi, I'm having some massive performance issues with my MSI geoforce rtx 2070 super gaming x trio graphics card. It should be a beast for all the games i play, but on total war warhammer 2, it can't even run medium settings without tanking to 20 fps in a battle.

I ran 3d Mark and it was rated in the bottom 3% kind of thing according to their chart. (off the bellcurve completely)

I messaged the manufacturer, it is definitely still in warranty but they are asking me to do extensive things to prove its not the rest of the system. Its a fairly good system, i decided to spend a good chunk on the motherboard/cpu instead of the recomended ratio so i feel like its unlikely. They want me to test a different graphcis card in my system, test the 2070 in another system i really don't know if they are just pushing me around to avoid helping or waiting out warranty!

Any help is massively appreciated!
 
May 19, 2020
28
6
45
1
Can you provide a list of your PCs hardware?
CPU:
Motherboard:
Memory:
Storage:
PSU:

Just a quick question - is your monitor plugged into your graphics card at the back? Make sure you aren't connecting it to your motherboad.

Additionally have you updated your drivers/tried reinstalling them?
 
Jun 13, 2020
5
0
10
0
CPU - i7 9700K
MOBO - Gigabyte Aorus Z390 Master
GRAPHICS - MSI GeForce RTX 2070 Super Gaming X Trio
RAM - Toughram Z - ONE RGB 2x8GB
SSD - Crucial MX500 1TB
PSU - Antec HCG 850 (PSU)



I've updated most of the drivers, some would still be stock for some random things. In an attempt to solve the issue i got geforce experience program and updated the drivers.
 
Last edited:

ASK THE COMMUNITY

TRENDING THREADS