Question MSI Laptop keeps blackscreening and restarting

Oct 30, 2024
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Ever since I shipped my laptop to MSI and got it fixed after the frame which holds the screen started falling apart, I got a new charger, and now it black screens at completely random every now and again. If it's thermal throttling, it happens too quick for me to notice on CPUID HWMonitor before it happens, meaning it's some kind of spike. Otherwise, I have no idea what else could cause an instant blackscreen into a restart like that. Anyone got anything on this?
Edit: Seems to happen more often the higher my maximum processor state is, and it doesn't happen when I leave the computer on overnight.
 
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If it's done this ever since sending it to MSI, and didn't do it before, send it back and insist they make it right. Might not even be the same unit. They tend to do things like pull your drives and install them in another returned unit, etc., so if something isn't right after a warranty, you need to INSIST on it being corrected. Otherwise, might as well just move on to a new unit because it's almost certainly not anything you're going to be able to fix yourself if you aren't already experienced with disassembly and reassembly of laptops. And maybe not even if you are. Probably not in fact. Because this sounds like a board issue, or a bad reassembly issue.