[SOLVED] MSI prebuilt with MSI RTX 3080 keeps crashing to black screen during games and fans go full blast ?

Toggle sidebar Toggle sidebar
T

t1z

Distinguished
Dec 31, 2007
25
2
18,535
I bought the MSI Aegis RS 11TE-089US prebuilt around about a year ago. Occasionally while gaming I get crashes to a black screen and my fans go all full blast. Some games I can play for hours before this happens and others it will happen within minutes. I've determined that it's not a gpu, cpu, or memory temperature issue by having GPU-Z logging everything for when these crashes occur. The temperatures are all within a healthy range. But that's about all that I've been able to determine.

Am I dealing with a dying or poorly manufactured GPU? Or is there a possibility for it to be something else?

Every time I get this crash Windows Reliability History shows a hardware error at the time of the crash. That error is as follows:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffd102bbbe6050
Parameter 2: fffff8005aee1690
Parameter 3: 0
Parameter 4: 4
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033

The specs of my entire system are the following:

Processor - Intel Core i7-11700K 3.60 GHz
Memory - 32 GB DDR4 (4 x 8 GB) 3000 MHz
Graphics - NVIDIA GeForce RTX 3080 10 GB GDDR6X
Power Supply - 750W 80+ Gold
Motherboard- MSI ATX (PRO)
Chipset - Intel Z590
Storage - 1 TB M.2 NVMe SSD + 2 TB 3.5" 7200 RPM HDD

I just need some help determing how to test each possible culprit individually. Or if that's even necessary. Maybe the problem is super obvious to those of you much smarter than I.
 
Solution
Aeacus
Could be transient power spike of a GPU.

Now, your GPU is 320W or 350W unit, and transient power spikes can make GPU to consume 2-3 times more power than they are rated for. This means your RTX 3080, for milliseconds, can pull easy 500+W from PSU.

GamersNexus made a nice video about this phenomena:

View: https://www.youtube.com/watch?v=wnRyyCsuHFQ


Fix? Far beefier PSU, 1000W unit should do it.
Sort by date Sort by votes
Aeacus

Aeacus

Titan
Ambassador
Mar 21, 2015
11,789
1,660
80,390
Could be transient power spike of a GPU.

Now, your GPU is 320W or 350W unit, and transient power spikes can make GPU to consume 2-3 times more power than they are rated for. This means your RTX 3080, for milliseconds, can pull easy 500+W from PSU.

GamersNexus made a nice video about this phenomena:

View: https://www.youtube.com/watch?v=wnRyyCsuHFQ


Fix? Far beefier PSU, 1000W unit should do it.
 
  • Like
Reactions: Dark Lord of Tech
Upvote 1 Downvote
Solution
B

Bob.B

Splendid
Feb 8, 2021
6,909
1,109
24,140
t1z said:
I bought the MSI Aegis RS 11TE-089US prebuilt around about a year ago. Occasionally while gaming I get crashes to a black screen and my fans go all full blast. Some games I can play for hours before this happens and others it will happen within minutes. I've determined that it's not a gpu, cpu, or memory temperature issue by having GPU-Z logging everything for when these crashes occur. The temperatures are all within a healthy range. But that's about all that I've been able to determine.

Am I dealing with a dying or poorly manufactured GPU? Or is there a possibility for it to be something else?

Every time I get this crash Windows Reliability History shows a hardware error at the time of the crash. That error is as follows:

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffd102bbbe6050
Parameter 2: fffff8005aee1690
Parameter 3: 0
Parameter 4: 4
OS version: 10_0_19044
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19044.2.0.0.768.101
Locale ID: 1033

The specs of my entire system are the following:

Processor - Intel Core i7-11700K 3.60 GHz
Memory - 32 GB DDR4 (4 x 8 GB) 3000 MHz
Graphics - NVIDIA GeForce RTX 3080 10 GB GDDR6X
Power Supply - 750W 80+ Gold
Motherboard- MSI ATX (PRO)
Chipset - Intel Z590
Storage - 1 TB M.2 NVMe SSD + 2 TB 3.5" 7200 RPM HDD

I just need some help determing how to test each possible culprit individually. Or if that's even necessary. Maybe the problem is super obvious to those of you much smarter than I.
Click to expand...
If still within the warranty contact the merchant.
 
Upvote 0 Downvote
T

t1z

Distinguished
Dec 31, 2007
25
2
18,535
I took a screenshot of the last minute of GPU-Z log before the last crash happened. I could be wrong and I probably am, but adding up the values I get 915watts. Let me know if I'm reading this correctly.

https://ibb.co/0X9KV6N

Also, I purchased a 3070 over the weekend to test and haven't had a single crash since installing it.
 
Upvote 0 Downvote
Aeacus

Aeacus

Titan
Ambassador
Mar 21, 2015
11,789
1,660
80,390
t1z said:
I could be wrong and I probably am, but adding up the values I get 915watts. Let me know if I'm reading this correctly.
Click to expand...

GPU chip power draw should be excluded, since it is included in the two 8-pin power consumption values. Still, removing the ~140W of GPU chip power draw, brings the total to ~775W, which is more what your PSU is rated for.

Your CPU is 125W (more if you've OC'd it), rest of the build is ~150W and GPU transient power spikes could bring it to 500-750W. Hence why 1000W PSU would do.

t1z said:
Also, I purchased a 3070 over the weekend to test and haven't had a single crash since installing it.
Click to expand...

RTX 3070 is 220W GPU, easy 100-130W less than RTX 3080, whereby RTX 3070 transient power spikes doesn't go so high, to surpass what your PSU can deliver, hence why everything is normal.
 
Last edited:
Upvote 0 Downvote
T

t1z

Distinguished
Dec 31, 2007
25
2
18,535
OK, sounds good to me. I'll upgrade the PSU and see what happens. Do you have a recommendation on a quality 1000w PSU? I don't really care about the cost, I want my PC to be healthy.
 
Upvote 0 Downvote
Dark Lord of Tech

Dark Lord of Tech

Retired Moderator
Aug 18, 2009
128,614
1,778
159,590
PCPartPicker Part List

Power Supply: Corsair HX1000i (2022) 1000 W 80+ Platinum Certified Fully Modular ATX Power Supply ($229.99 @ Best Buy)
Total: $229.99
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2022-08-29 21:28 EDT-0400

or


PCPartPicker Part List

Power Supply: EVGA SuperNOVA G6 1000 W 80+ Gold Certified Fully Modular ATX Power Supply ($179.99 @ EVGA)
Total: $179.99
Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2022-08-29 21:34 EDT-0400


MSRP: $229.99

Instant Rebate: -$50.00

Current price:
$179.99
 
Last edited:
Upvote 0 Downvote
Aeacus

Aeacus

Titan
Ambassador
Mar 21, 2015
11,789
1,660
80,390
t1z said:
Do you have a recommendation on a quality 1000w PSU? I don't really care about the cost, I want my PC to be healthy.
Click to expand...

Here's another one:

PCPartPicker Part List

Power Supply: SeaSonic PRIME TX-1000 1000 W 80+ Titanium Certified Fully Modular ATX Power Supply ($296.99 @ Best Buy)
Total: $296.99

Prices include shipping, taxes, and discounts when available
Generated by PCPartPicker 2022-08-29 23:19 EDT-0400

Review: https://www.pcgamer.com/seasonic-tx-1000-power-supply-review/

I too have two Seasonic PRIME 80+ Titanium units in use, with my PCs (Skylake and Haswell, full specs with pics in my sig), but mine are 650W units. :sol:
 
  • Like
Reactions: Dark Lord of Tech
Upvote 0 Downvote
logainofhades

logainofhades

Titan
Moderator
Apr 27, 2009
37,516
3,191
143,290
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom