Question MX Keys frequently stops responding, with the #1 key flashing ?

[itm]

I have an MX Keys keyboard, and am using it with the supplied wireless dongle (i.e. not bluetooth). I also have an MX Master mouse, using the same dongle.
I'm having a problem where, a few times a day, the keyboard stops responding and the LED on the #1 key (i.e. the first of the three keys which select the target device) either comes on or starts flashing. This usually lasts for 5-20 seconds before returning to normal, and is extremely irritating.
The dongle is plugged into the back of the PC, which is under my desk. It is approximately 3 feet away from the keyboard (and mouse).#
Any idea what might be causing this?

 

[Lutfij]

Try and reduce the distance between the dongle and the mouse/keyboard, using an USB cable/extension. I'm going ot asusme that this is the keyboard you're working with;

Logitech MX Keys Mini Wireless Illuminated Keyboard

Shop MX Keys Mini. Features minimalist form factor, spherically-dished backlit keys, solid build, emoji and dictation keys, smart illumination and more

www.logitech.com

since it's got LED's on the top right hand corner, in the first row.

If so, have you installed their app;

Download - MX Keys Mini

support.logi.com

?

 

[itm]

Thanks for your reply. I've since discovered that this is a common problem with Logitech MX unifying receivers, and that the best solution is to use bluetooth instead. So the main learning is: best not to touch Logitech "unifying" receivers with a barge pole!