Question My CPU doesn't fit in the socket anymore??!

[cihs]

I bought a new cooler and I was so focused on focusing the instructions I didn't realize there was a sticker I need to remove before I attach it to the (AM4) CPU.
(It wasn't on insturction)
I noticed the sticker by chance on a youtube video and wanted to remove it.
Removing the fan also pulled the CPU from the socket without pulling the lever.
Pins on the CPU seems fine but CPU doesn't fit well. It is like one side is up. So must be a problem with pin.
I don't know what to do.

 

[helpstar]

check the socket more detailed, might be broken or off of the motherboard -> sorry, but most likely you will have to get a new motherboard
is the lever now completely open?

 

[Lutfij]

Removing the fan also pulled the CPU from the socket without pulling the lever.
Pins on the CPU seems fine but CPU doesn't fit well. It is like one side is up. So must be a problem with pin.
I don't know what to do.
It could be that the retention mechanism is damaged, if so then you're in need of a new motherboard. RMA's don't cover user inflicted damaged.

Include images of what you're working with, the CPU's pins and the CPU's socket on the board.

 

[cihs]

Removing the fan also pulled the CPU from the socket without pulling the lever.
Pins on the CPU seems fine but CPU doesn't fit well. It is like one side is up. So must be a problem with pin.
I don't know what to do.
It could be that the retention mechanism is damaged, if so then you're in need of a new motherboard. RMA's don't cover user inflicted damaged.

Include images of what you're working with, the CPU's pins and the CPU's socket on the board.

I got in touch with the technical service. Thank you for your help.
Do you know how may I delete the thread? I couldn't find it.

 

[ex_bubblehead]

I got in touch with the technical service. Thank you for your help.
Do you know how may I delete the thread? I couldn't find it.

We do not delete threads containing answers. I will however lock this one against further posts.