I was on my computer doing some light work; suddenly everything went dark, keyboard, monitors, fans, everything, but the power light remained on. So the first thing I did was press the power button; nothing happened: the light remained on and it stayed the same. So then I tried using the switch on the back of the PSU. I turned it off then on again. I then pressed the power button, everyhing turns on— then sparks star to come and a fire appears right above the GPU on the far left side of the PCIE slot. I immediately turned the power off and the fire went out, u plugged my PSU and waited about 30 monutes. I then inspected it futher and noticed a scorch mark above the left side of the pcie slot. I decided to take the GPU out, first thing I noticed was the entire top layer of the pcie slot was burnt with some holes melted. I then looked at the GPU and noticed whay appeared to be a scratch that let to a chip labled "C102". There was also some scorch marks around it. I flipped the GPU over and saw what I believe is the culprit, but I'm not really sure what it is. There was a lot of melted plastic and smelt like it too. The nearest visible lable was "TP103" which was on the left of it. The backplate has some minor scorching to it.
Just in-case it was the power supply I took it out and looked: it seemed normal. I've had this PC for almost 2 years, not that long ago I had an issue with it, however it very different. I replaced the PSU with a corsair RM650 to solve the old issue, however it turned out the old issue was simply the GPU not in the PCIE slot correctly as it was fixed after I remounted it. That was back before december 2021. My specs are:
Asus Prime B550m-AC motherboard
Ryzen 3700x
Asrock challenger(the older one with yellow stripes) 5700xt
16 gb 3000 mhz DDR4 crucial ballistix ram
Lexar 1tb SSD
If you have a solution or reasoning for this issue please let me know. I'm not sure how to claim any warranty as it was a pre-built computer. I could not figure out how to post images on here, but if I do I'll post them. I cannot figure out how to post images, if I do I'll do it.
Just in-case it was the power supply I took it out and looked: it seemed normal. I've had this PC for almost 2 years, not that long ago I had an issue with it, however it very different. I replaced the PSU with a corsair RM650 to solve the old issue, however it turned out the old issue was simply the GPU not in the PCIE slot correctly as it was fixed after I remounted it. That was back before december 2021. My specs are:
Asus Prime B550m-AC motherboard
Ryzen 3700x
Asrock challenger(the older one with yellow stripes) 5700xt
16 gb 3000 mhz DDR4 crucial ballistix ram
Lexar 1tb SSD
If you have a solution or reasoning for this issue please let me know. I'm not sure how to claim any warranty as it was a pre-built computer. I could not figure out how to post images on here, but if I do I'll post them. I cannot figure out how to post images, if I do I'll do it.