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Question my i7 9700k is getting 100% cpu usage and freezes computer or drops fps in games

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Sep 15, 2019
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I see that you have high cpu usage... but does the OS recognize all 8 cores/threads of the 9700K?
If for whatever reason some of the threads are disabled...

Temps are good? I ask, because I didn't see any confirmation on that.

thats on my i5 and its using all cores and still having high cpu usage
 

Phaaze88

Admirable
Herald
ok lemme try that
and also heres my usage when i play cod
Was this Task Manager when you had the 9700K installed? This looks odd, because you have a 2x 8GB kit, but the combined total usage of the 13 visible processes only adds up to just over 4GB - that's not 60% of 16GB, even if we were to add like another 2GB reserved for the OS...


This looks to be one of those cases where half the ram gets hardware reserved.
Check in MSCONFIG to see if Windows is limiting your max DRAM

Go to START , type in MSCONFIG in the search box, hit enter, then in the MSCONFIG window, click BOOT then ADVANCED OPTIONS and make sure the Maximum Memory box is unchecked.

If OK there, then make sure you have the latest BIOS, if not update it, if you do have it, do a hard reset (CMOS reset) and install the sticks in slots 2 & 4, and try it out.
If that doesn't work, then check the motherboard socket for bent or broken pins(might need a magnifying glass).

Run the following, so we can be sure nothing else snuck it's way into your PC: https://www.malwarebytes.com/adwcleaner/
 
Last edited:
Sep 15, 2019
27
0
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Was this Task Manager when you had the 9700K installed? This looks odd, because you have a 2x 8GB kit, but the combined total usage of the 13 visible processes only adds up to just over 4GB - that's not 60% of 16GB, even if we were to add like another 2GB reserved for the OS...


This looks to be one of those cases where half the ram gets hardware reserved.
Check in MSCONFIG to see if Windows is limiting your max DRAM

Go to START , type in MSCONFIG in the search box, hit enter, then in the MSCONFIG window, click BOOT then ADVANCED OPTIONS and make sure the Maximum Memory box is unchecked.

If OK there, then make sure you have the latest BIOS, if not update it, if you do have it, do a hard reset (CMOS reset) and install the sticks in slots 2 & 4, and try it out.
If that doesn't work, then check the motherboard socket for bent or broken pins(might need a magnifying glass).

Run the following, so we can be sure nothing else snuck it's way into your PC: https://www.malwarebytes.com/adwcleaner/
Ya that was with my 9700k
And ok ok sweet lemme try these steps tomorrow morning
 
Sep 15, 2019
27
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Was this Task Manager when you had the 9700K installed? This looks odd, because you have a 2x 8GB kit, but the combined total usage of the 13 visible processes only adds up to just over 4GB - that's not 60% of 16GB, even if we were to add like another 2GB reserved for the OS...


This looks to be one of those cases where half the ram gets hardware reserved.
Check in MSCONFIG to see if Windows is limiting your max DRAM

Go to START , type in MSCONFIG in the search box, hit enter, then in the MSCONFIG window, click BOOT then ADVANCED OPTIONS and make sure the Maximum Memory box is unchecked.

If OK there, then make sure you have the latest BIOS, if not update it, if you do have it, do a hard reset (CMOS reset) and install the sticks in slots 2 & 4, and try it out.
If that doesn't work, then check the motherboard socket for bent or broken pins(might need a magnifying glass).

Run the following, so we can be sure nothing else snuck it's way into your PC: https://www.malwarebytes.com/adwcleaner/
i updated my bios and went o the settings you told me to go to and it was unchecked already and scanned my pc with the program you told me to use and it still seems that my ram bottle necking when it shouldn't. and all i had open was a stream on twitch

 

falcon291

Great
Jul 17, 2019
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aslo have my ram thats running some rgb and this takes up quite a bit of cpu usage
It is Asus Aora's, unfortunately a very unstable software, fails very much. Earlier versions are even worse. I recently uninstalled it and upgraded the Armory Crate and it seems the controls are better in it.
 

Phaaze88

Admirable
Herald
It is Asus Aora's, unfortunately a very unstable software, fails very much. Earlier versions are even worse. I recently uninstalled it and upgraded the Armory Crate and it seems the controls are better in it.
The OP already uninstalled it - no change.


Other 3rd party software you installed?
-keyboard?
-mouse?
-software for any other devices not listed in your partpicker list?
-3rd party antivirus/antimalware programs?

If that checks out, then I would suspect your ram. The free version of Memtest86 can be used to test the ram: https://www.memtest86.com/
 
Sep 15, 2019
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ok guys to update i tried what y'all said and nothing has been working i kinda put it off but i need to fix it cause its very frustrating lol. its gotta be something wrong cause my memory is at a constant 30% when i open up just one program and the only thing i have open is the tab for this lol and nothing else is running on my computer

-
forgot to mention that i tried throwing in 2 more 16gb ram sticks and my computer wouldent even boot up
 
Sep 15, 2019
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The OP already uninstalled it - no change.


Other 3rd party software you installed?
-keyboard?
-mouse?
-software for any other devices not listed in your partpicker list?
-3rd party antivirus/antimalware programs?

If that checks out, then I would suspect your ram. The free version of Memtest86 can be used to test the ram: https://www.memtest86.com/
nope no razer synapse at all and i just have regular windows defender and when i would factory reset my pc it was the same deal
 

Phaaze88

Admirable
Herald
Just a recap:
-Windows has been reinstalled
-mobo bios and drivers up to date
-3rd party software has been ruled out
-no temp issues
-you're not stacking antivirus/antimalware programs
-no viruses/malware appear to be present
-no bent/broken pins in the mobo socket
-not running any overclocks


I can't see it NOT being a hardware issue at this point. I'm thinking it's either the ram, or the motherboard itself.
1)The ram is easy to check for - have you tried Memtest86 yet? Grab the free version from here: https://www.memtest86.com/
As for testing the motherboard, that's going to be a little tricky, unless someone else can pitch in with some tips on it.

2)https://www.userbenchmark.com/
Go there, and link your results, like this, for example: https://www.userbenchmark.com/UserRun/17688023

3)Grab a box fan, pedestal fan, or the like - remove the case's side panel, and have the fan blow air directly into the case.
Now, go play your games and see if you notice those same drops and freezes.
The purpose of this test is to rule out VRM thermal throttling. While your cpu and gpu temps are currently fine, the VRMs may not be.
The reason I bring this up is because it's one of the cons of using AIOs and CLCs: reduced VRM cooling - though this shouldn't be an issue on a high end Asus motherboard, so this test may be entirely unwarranted... but I've got no other ideas after this.
 
Sep 15, 2019
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Sorry, it does take some time; you might wanna sleep on it...
By 'it never finished', did it hang, or did you run out of patience?

The benchmark results look good... but what's SanDisk Gaming Xbox 360 8GB?
There are Xbox games on it?
lol i ran out of patience ill run it tonight but nah lol its just an xbox usb thats what the remtest was on
 

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