My internet connection keeps disconnecting randomly

ItsJesse

Reputable
Nov 6, 2015
18
0
4,510
Like i said in the title my wired internet keeps disconnecting and reconnecting and i cant find the reason hope some of u smart people know :) thanks for lookin into this
 
Solution
Just one device or multiple devices on your network?

Do you have access to the router logs?

First check all physical wired connections starting with the connection from your ISP. Remember to check power connections as well from outlet to device.

Make sure that all connections are snug and secure. No bare metal showing, no kinks, no rodent/pet chews, no corrosion. No visible physical damage of any sort.

Then swap out existing ethernet cables one by one with a known working ethernet cable.

Are you using an internal ethernet adapter, built-in motherboard adapter, or USB ethernet adapter? Make sure any removable adapters are properly seated and connected.

Then call your ISP. Have them run some tests from their end. May take a...

Ralston18

Titan
Moderator
Just one device or multiple devices on your network?

Do you have access to the router logs?

First check all physical wired connections starting with the connection from your ISP. Remember to check power connections as well from outlet to device.

Make sure that all connections are snug and secure. No bare metal showing, no kinks, no rodent/pet chews, no corrosion. No visible physical damage of any sort.

Then swap out existing ethernet cables one by one with a known working ethernet cable.

Are you using an internal ethernet adapter, built-in motherboard adapter, or USB ethernet adapter? Make sure any removable adapters are properly seated and connected.

Then call your ISP. Have them run some tests from their end. May take a few calls especially if the problem random and on their end of things.

 
Solution