[SOLVED] my internet speed is affected by ... what?

iam4ever

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Dec 18, 2017
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Hello everyone,
in my game club i have 1Gbit internet speed. I get to that speed in every pc except server. Server is an old machine, but so far is doing the job well ... except for downloading or uploading. So lets get to business:

Server pc spec:
cpu - q9400
ram - ddr2 800mhz - 3gb
hdd - 120gb ssd kingston a400
windows - 7 pro 64bit

When i locally copy files between computers and server i get around 90mb/s, when i use utorrent i download with not more that 15-20 mb/s (speed is set to unlimited). When i upload youtube video it takes 5-6 times more, compared to if i upload with a different pc.
Ram is almost always around 2.6gb used when trying to download or upload. CPU goes 70-80%.

So i am wondering ... do i need more ram or more of something else?
 
Solution
RAM may be an issue but I to a lesser degree than what I expected.

The continual high CPU %'s are prevalent.

I looked into the Q9400: The CPU may simply no longer be up to the demands of the OS and other software.

https://www.quora.com/Is-the-Core-2-Quad-Q9400-still-good

Not sure what else to suggest.

One option is to move this thread over to CPU Forum. Perhaps someone there will recognize a known problem with the Q9400.
On the Server pc:

Run Resource Monitor and Task Manager to observe system performance. Use both tools but just one or the other at a time.

Determine what all is running, what resources are being used, to what extent (%) the resources are being used , and what is using the resources.

Test as you have been doing thus far: file copying, utorrent downloads, etc..

What make and model router do you have? The router's logs (if available and enabled) may likewise reveal a problem or a mis-configuration of some sort.

Who has full admin rights to the router. You will need help from that person.

How full is that 120 GB Kingston SSD? Is that the boot drive? Any other system drives?
 
On the Server pc:

Run Resource Monitor and Task Manager to observe system performance. Use both tools but just one or the other at a time.

Determine what all is running, what resources are being used, to what extent (%) the resources are being used , and what is using the resources.

Test as you have been doing thus far: file copying, utorrent downloads, etc..

What make and model router do you have? The router's logs (if available and enabled) may likewise reveal a problem or a mis-configuration of some sort.

Who has full admin rights to the router. You will need help from that person.

How full is that 120 GB Kingston SSD? Is that the boot drive? Any other system drives?

Hello and thanks for fast response.

task manager and resource monitor at fully loaded OS:
no tasks :
cpu usage - 1-5%
ram -1,5-1,6 gb
hdd - is calm also ... around 1-2%

local copy:
cpu - 25-35%
ram - 1,8-2 gb
hdd - 20-25%

utorrent download:
cpu - 40-50%
ram - 2,3 max
hdd - 20-25%

youtube upload:
cpu - 80 - 90%
ram - 2,8 max
hdd - 10-15%

I do not think router will be the problem, because if i connect faster PC to server internet cable download and upload speeds are ok. When i try to run speedtest to server, it never goes over 400mbit/s, but local copy goes 1000.
If there is any importance temperatures are less that 40% of everything. I am using speedfan to monitor that.
I am admin so if any more info is needed i can provide tomorrow.
 
How much RAM is installed?

Reading back I noted you listed RAM as 3 GB. Is that the correct value?

Also noted in your test your results, if I follow the comma's correctly, that RAM use is 1.6, 2.0, 2.3, and 2.8 GB respectively.

What RAM modules are installed and in what configuration?

You list hdd also. So you have both a SSD (120 GB) and a HDD ( ? GB). Which drive is the boot drive and how full is each drive?
 
How much RAM is installed?

Reading back I noted you listed RAM as 3 GB. Is that the correct value?

Also noted in your test your results, if I follow the comma's correctly, that RAM use is 1.6, 2.0, 2.3, and 2.8 GB respectively.

What RAM modules are installed and in what configuration?

You list hdd also. So you have both a SSD (120 GB) and a HDD ( ? GB). Which drive is the boot drive and how full is each drive?

Yes. I have 3GB of DDR2 ram installed.
DIMM1: Kingston (2 GB DDR2-800 DDR2 SDRAM)
DIMM2: Nanya NT1GT64U8HB0BY-3C ... :)

Yes ... that is correct ram usage ... well it varies a little. Right now it is 2.06GB while i write this message.

I have only SSD installed to my system. I do not have HDD ... sorry for misleading information.
 
No problem regarding the HDD; not at all uncommon to have specs get a bit mixed up....

As for the RAM - that may be part of the problem.

The other part of the problem being the 120 GB SSD may be being close to full. (My preference is to limit any given drive to about 70-80% of capacity - that is just me.)

What may be happening is the heavy downloads are demanding more RAM and if there is not enough RAM then drive space is used - virtual memory which requires drive space.

And the existing memory - not being a matched set of RAM modules could also being limiting performance to that of the slower module.

Unfortunately Windows 7 may also be involved. Very aware that that is all you may have available. However if an upgrade is viable then consider Windows 10.

The downside of that is you should have at least a 240 GB SSD and 8GB of RAM (2 x 4GB modules).

What motherboard is installed?

Go to the motherboard's manufacturer's website to determine what RAM configurations are supported. Overall adding more memory is likely to measurably improve system performance at least cost.

Run the tests again and focus on memory changes. Watch what the SSD is doing as well.
 
No problem regarding the HDD; not at all uncommon to have specs get a bit mixed up....

As for the RAM - that may be part of the problem.

The other part of the problem being the 120 GB SSD may be being close to full. (My preference is to limit any given drive to about 70-80% of capacity - that is just me.)

What may be happening is the heavy downloads are demanding more RAM and if there is not enough RAM then drive space is used - virtual memory which requires drive space.

And the existing memory - not being a matched set of RAM modules could also being limiting performance to that of the slower module.

Unfortunately Windows 7 may also be involved. Very aware that that is all you may have available. However if an upgrade is viable then consider Windows 10.

The downside of that is you should have at least a 240 GB SSD and 8GB of RAM (2 x 4GB modules).

What motherboard is installed?

Go to the motherboard's manufacturer's website to determine what RAM configurations are supported. Overall adding more memory is likely to measurably improve system performance at least cost.

Run the tests again and focus on memory changes. Watch what the SSD is doing as well.

Hi again,

SSD has around 40gb free (all data i store to a NAS drive) so no problems here.

This is my MB - GA-73PVM-S2 (rev. 1.0)
https://www.gigabyte.com/Motherboard/GA-73PVM-S2-rev-10#ov

It supports max of 4gb of ram ... if i believe the gigabyte page. I am wondering what will happen if i buy 2x4gb.

I see for some BIOS update that it fixes 4gb modules size error.
So what do you thing - 2x4gb or 1 more kingston 2GB?
Thanks.
 
The most that will work is 2 x 2 GB modules. A matched set may improve the amount of available RAM within the 4 GB limit.

If anything a second Kingston 2 GB module to replace the existing Nanya 1 GB.

Ensure that you can match the Kingston 2 GB module sp;ecs.

Motherboard manual link:

https://download1.gigabyte.com/Files/Manual/motherboard_manual_ga-73pvm-s2_e.pdf

Reference physically numbered pages 10 and 16 regarding supported RAM (DDR2) and installation.

Note the reference to Gigabyte's website for the supported memory list.

Look for the part number on the Kingston module. Check Kingston's website for availability. If not found, try a Google search for the part number.

Also check the virtual memory configuration on your computer: what is the current setting?

Reference:

https://helpx.adobe.com/x-productkb/global/set-virtual-memory-paging-default.html

Just check the current configuration and post accordingly. Do not - for now change anything.
 
The most that will work is 2 x 2 GB modules. A matched set may improve the amount of available RAM within the 4 GB limit.

If anything a second Kingston 2 GB module to replace the existing Nanya 1 GB.

Ensure that you can match the Kingston 2 GB module sp;ecs.

Motherboard manual link:

https://download1.gigabyte.com/Files/Manual/motherboard_manual_ga-73pvm-s2_e.pdf

Reference physically numbered pages 10 and 16 regarding supported RAM (DDR2) and installation.

Note the reference to Gigabyte's website for the supported memory list.

Look for the part number on the Kingston module. Check Kingston's website for availability. If not found, try a Google search for the part number.

Also check the virtual memory configuration on your computer: what is the current setting?

Reference:

https://helpx.adobe.com/x-productkb/global/set-virtual-memory-paging-default.html

Just check the current configuration and post accordingly. Do not - for now change anything.

My virtual memory configuration is set to "Automatically manage paging file size for all drives"

Total paging file size for all drives
minimum - 16MB
recommended - 4605 MB
Currently allocated - 3070 MB

I remove just for test 1GB ram, so i left system only with 2GB kingston. It doesn't give any difference in download and upload speeds.
What i forgot to mention is that when i test my internet speed using speedtest.net my CPU spikes to 100% when testing download speed (around 300-350Mbit - not ok because i have 1000Mbit) and 70-80% when testing upload speed (600Mbit - this is ok). So i believe that CPU limits in some reason download speed.
 
Last edited:
The cpu %'s from the first round of tests clearly show the cpu use % increasing.

Use Resource Monitor and Task Manager, as before, and focus on the CPU while doing the tests.

Determine what apps, services, processes are using the CPU.

Use the small arrow in the "Average" column to sort the % in descending order. The high % CPU users will be at the top of the list.

Per Post #2: Router information?
 
Last edited:
The cpu %'s from the first round of tests clearly show the cpu use % increasing.

Use Resource Monitor and Task Manager, as before, and focus on the CPU while doing the tests.

Determine what apps, services, processes are using the CPU.

Use the small arrow in the "Average" column to sort the % in descending order. The high % CPU users will be at the top of the list.

Per Post #2: Router information?

Every program that i currently use for downloading is spiking mu CPU 100%. For example if i use utorrent - task manager shows that utorrent is almost 100%, if i use speedtest - chrome goes CPU max.

Router is from my provider - huawei - echolife hg8245h
https://support.huawei.com/enterprise/en/access-network/echolife-hg8245h-pid-8952133
 
RAM may be an issue but I to a lesser degree than what I expected.

The continual high CPU %'s are prevalent.

I looked into the Q9400: The CPU may simply no longer be up to the demands of the OS and other software.

https://www.quora.com/Is-the-Core-2-Quad-Q9400-still-good

Not sure what else to suggest.

One option is to move this thread over to CPU Forum. Perhaps someone there will recognize a known problem with the Q9400.
 
Solution
RAM may be an issue but I to a lesser degree than what I expected.

The continual high CPU %'s are prevalent.

I looked into the Q9400: The CPU may simply no longer be up to the demands of the OS and other software.

https://www.quora.com/Is-the-Core-2-Quad-Q9400-still-good

Not sure what else to suggest.

One option is to move this thread over to CPU Forum. Perhaps someone there will recognize a known problem with the Q9400.

No. I think i invested enough time trying to make it work. A lot of forums i read that CPU is not involved in downloading, but i guess this applies only local area network or in some situation that is not connected with nothing else loaded in ram.
Funny thing is that i use it for tasks like:
  • Synchronize a lot of data (100-150GB) with 4 different PCs (at 100Mbit lan connection) at the same time (using command prompt)
  • Backing up system with around 80MB/s to NAS
  • Restoring systems of client PCs
... and all this i can do while listening music from youtube.
And i got to upgrade cos CPU can not handle download speed :)

Thank you Ralston18 for time you spend on my problem. I am very grateful :)
 
Ok. So i downloaded speedtest software and running the test from there everything looks normal. It detects 1GB and cpu is 30% loaded at max.
I changed 1gb ddr memory with 2gb kingston, but nothing noticeably happen. I still cannot reach more that 30 MB/s download speed, but cpu is looking better now. Someone told me to change GPU, because youtube in chrome can use it to render images ... i will try that with one GTX 560 i have here and post the outcome ... if it is different.
Thanks again Ralston18