My laptop is not recognizing cd in drive

Combat Wombat

Distinguished
Aug 4, 2011
1,001
0
19,360
Uninstall any DVD burning software or Virtual Drive software (like Daemon tools for example) from Programs & Features in Control Panel.
Then go into Device Manager and right-click on the name of the DVD Drive; select Uninstall.
Restart.
Let Windows install and configure drivers for the DVD Drive.