my laptop keeps on shutting down!

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

my brand new laptop keeps on switching off without warning. when i try to switch it on again it switches off. it is not the sasser virus, i have run a programme to check if it was and it wasn't detected. after a while, i am able to use the laptop again but a lot of the time it just shuts down after an hour or so. is it the computer, or is it windows? should i bring my laptop to get it fixed, or can i fix it myself?
thank you for your help!

 

[Guest]

Archived from groups: microsoft.public.windowsxp.newusers (More info?)

You probably have a hardware-related issue. Contact the manufacturer
of your new laptop and request support assistance.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-----------------------------------------------------------------------------------------

"grrrainne" <grrrainne@discussions.microsoft.com> wrote in message:
news:C390A769-D945-4D23-B0D9-F36DC35F619C@microsoft.com...

| my brand new laptop keeps on switching off without warning. when i try to switch it on again it switches
off. it is not the sasser virus, i have run a programme to check if it was and it wasn't detected. after a
while, i am able to use the laptop again but a lot of the time it just shuts down after an hour or so. is it
the computer, or is it windows? should i bring my laptop to get it fixed, or can i fix it myself?
| thank you for your help!