Question My new wifi Adapter keeps disconnecting

NFM

Jun 16, 2020
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Hi. I hope someone can help me. I recently bought a TP-Link AC1300 USB mini adapter only for the purpose of connecting to my 5ghz network.

I install the drivers and everything but soon as i connect the device, it disconnects and reconnects intermitently until i change it to another port.
Then it works fine for a day but soon as i turn on the Pc again the next day, the same problem.

I checked the event log and throws an WLAN-Autoconfig 10002 error when it starts with the problem.I have tried everything. Updating drivers, giving maximum performance, stopping the system from disconnecting some usb ports, and restarting the networks ports from the command center.
Literally i have tried almost every solution i could find, but nothing has worked.

I thought that the device is defective, but making the warranty effective is not very viable in my country. Specially with the pandemic going on.
I also read that it could be a drivers problem or corrupted files, but i'm not that expert like to get into there.
If someone had this problem and solved it, please help me.

I case you wonder what is my machine, here are my specs:

CPU: Ryzen 5 2600
PSU: EVGA 700w 80 Plus
Ram: 16 Gb (8 Gb x 2)
Motherboard: Asus Prime A320M-K
Storage: 120 Gb M.2 SSD + 1 Tb Hard Disk.
Cooling System: Cooler Master Hyper 212
 
Last edited:
Mar 26, 2021
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By default high probability that adapter is set to 802.11 AC. That’s a problem in itself. Try setting the adapter to 802.11 N, and to do this it’s something like device manager, then under Ethernet adapters find the name of your adapter, right click and click on properties, then find the 802.11 option and on right it should let you choose between AC, N, G, and B, select N and I believe you have to restart the computer. You will most likely get lower speeds, but you’ll get a better signal cause N is compatible with 2.4 ghz, and AC is only 5 ghz and AX I think is only 5 and 6 ghz. I don’t know what you’re using that computer for, but 25 mbps should be good enough for all activities. I forcefully choose 4 mbps on my computer and 2 mbps on my iPhone X. If you for some reason need more than 25 mbps than.... you got to have wireless nodes like mesh or routers with the WDS feature, cause 5 ghz has short range and can not penetrate objects very well. Cause a wireless router in almost all home network cases are Omni direction antennas, meaning the signal is being obtain straight lines from the source. It’s not going around walls, it’s literally going from point A to point B, that’s when mesh comes in handy for 5 ghz or wireless routers with the wds function. So yeah try the wireless N function in the adapter and see if that keeps you connected first and if you get more than 25 mbps great, but if you’re not happy with the speeds which in my opinion should be more than happy with 25 mbps or more, than you might need to buy some equipment for that adapter get full signal. That or your network is using all bandwidth.
 

Ralston18

Titan
Moderator
This adapter?

https://www.amazon.com/TP-Link-AC1300-Adapter-Wireless-Network/dp/B08BBNDC4D

Try running Window's built in troubleshooters. The troubleshooter may find and fix something.

Likewise for "sfc /scannow" and "dism"

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

https://www.howtogeek.com/222532/how-to-repair-corrupted-windows-system-files-with-the-sfc-and-dism-commands/

Try using a USB extension cable to move the wireless adapter up and away from the PC.

Try using the wireless adapter on another known working computer.

Try another known working wireless adapter on your computer.

Determine if the problems follow the adapter or stay with your computer.

Run "ipconfig /all" via the Command Prompt. Post the results.

= = = =

Side note: Noticed that your boot drive is only 120 GB. How full is that drive?

Although unlikely to be directly related to the wireless problem per se a full or almost full drive could cause any number of issues.
 

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