Question My PC constantly crashes while playing GPU-intensive games ?

[aadh1010]

My PC has a Ryzen 2700x and a Radeon RX 590. Whenever I play games that are heavy on my GPU, the whole system crashes, and the computer shuts off. The first time it happened, the computer wouldn't turn back on. I got a new 500watt psu, and the computer would turn back on, but i couldn't play games, due to the constant crashing. I am able to play games which are heavier on the CPU like Warzone 2.0 or Valorant, but if i turn up the settings even a little bit, it crashes. If I don't use Vsync while playing Valorant it crashes. While playing warzone, i get average 54 fps, while playing at minimum settings, with Vsync off. I tried reinstalling windows twice, but it still didn't work. While running a User benchmark, as soon as the GPU test started, it crashed again. This makes sense as when I play warzone 2.0, the GPU absorbs around 150 to 200 watts of power, and the TDP is supposed to be 175. What could be the problem?

 

[Lutfij]

Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model.

Please include all the hardware that was swapped in to diagnose the issue in your build.

constantly crashes
Can you elaborate on this? The games exit to desktop or your system reboots?

 

[TerryLaze]

the GPU absorbs around 150 to 200 watts of power, and the TDP is supposed to be 175. What could be the problem?

Make sure the GPU isn't overclocked, also run msi afterburner and try to run it at lower power.
Everything you say shows that you use too much power and your PSU can't handle it.
As above said list all of the things in your system, or also disconnect anything that you don't need and that uses up power.

 

[geofelt]

What is the make/model of your 500w psu?
It likely is not sufficient for a rx590:

PSU REQUIREMENTS - RealHardTechX

PSU REQUIREMENTS - RealHardTechX

www.realhardtechx.com

Under heavy graphics load the psu needs to work harder, and a cheap psu is not able to handle the inevitable power demand spikes.
Then, aside from wattage, you need decent quality. A 7 year warranty is usually good quality.
Under 5 years is poor.

 

[aadh1010]

Make sure the GPU isn't overclocked, also run msi afterburner and try to run it at lower power.
Everything you say shows that you use too much power and your PSU can't handle it.
As above said list all of the things in your system, or also disconnect anything that you don't need and that uses up power.

The specs of the system are:
Ryzen 7 2700x, stock cooler
Radeon RX 590
Motherboard: Gigabyte A320M-H
Ant Esports 500W PSU
16gb RAM
480gb Kingston SSD

The CPU seems to be running under its TDP. The only problem's the GPU, but it hasn't been overclocked or anything. The temperatures, do seem to be high though. Could it be anything related to that?

 

[geofelt]

My reading says that the psu comes with only a single 6+2 power adapter;
The RX590 needs a 6 and an 8 pin power.
If you needed to use a molex adapter, the psu is not delivering the needed power.
Past that, it is a cheap unit and is likely to damage your parts if it should fail while overloaded.

 

[ilukey77]

My PC has a Ryzen 2700x and a Radeon RX 590. Whenever I play games that are heavy on my GPU, the whole system crashes, and the computer shuts off. The first time it happened, the computer wouldn't turn back on. I got a new 500watt psu, and the computer would turn back on, but i couldn't play games, due to the constant crashing. I am able to play games which are heavier on the CPU like Warzone 2.0 or Valorant, but if i turn up the settings even a little bit, it crashes. If I don't use Vsync while playing Valorant it crashes. While playing warzone, i get average 54 fps, while playing at minimum settings, with Vsync off. I tried reinstalling windows twice, but it still didn't work. While running a User benchmark, as soon as the GPU test started, it crashed again. This makes sense as when I play warzone 2.0, the GPU absorbs around 150 to 200 watts of power, and the TDP is supposed to be 175. What could be the problem?

Get your self a corsair RM750w psu 80 gold see what happens then

 

[scowi3]

Ant Esports 500W PSU

It's your cheap and nasty PSU that is the problem. It can't handle your thirsty GPU. A decent PSU will have an 80+ energy efficiency rating (bronze,silver,gold,platinum, etc). You have two options. Get a decent PSU (a 2nd hand one off eBay would be fine), or get a less thirsty GPU that wont cut out your cheap PSU, like a Geforce GTX 1660S. The PSU should be 500W minimum, EVGA would be a decent brand but i'm partial to BeQuiet ones. Superflower are also good.

 

[neojack]

the RX590 is built around a RX580 binned and overclocked. It's a power-hungry GPU even if it's not very fast by today's standard. change your PSU