Hello everyone, in summary, I upgraded my PC's motherboard and processor. After this, while using the computer for some time, minutes or a maximum of 2 hours, the screen freezes, or it simply restarts on its own.
I have already performed some memory tests, and no defective bytes were found. I stressed the processor and graphics card with CPU-Z, Prime95, and FurMark, and it froze only once (I consider it a coincidence since it happened only once), considering that I conducted many tests. I have formatted several times, installed all drivers, reassembled and disassembled the PC, and the problem persists.
I noticed that the processor reaches high temperatures even when idle, around 75-80 degrees. I don't think this could be the root of the problem because during stress testing, it reached 90° and didn't freeze. Using HWinfo, I observed that the processor consumes about 77 watts at 1.2-1.3V.
Today, I started the PC, and it showed a blue screen, and it wouldn't boot, stating that it couldn't start due to a lack of winload or something similar. Consequently, I used my old motherboard and processor on the same hard drive, and it booted normally without any issues. The Event Viewer showed a critical error Kernel-Power 41.
It is still under warranty, and I think the main problem might be either the temperature or a faulty motherboard. However, if anyone has other suggestions that could help, please share them.
Specs:
Motherboard: Gigabyte Am4. a520m s2h
CPU: Ryzen 5 5600
Cooler: AMD cooler
RAM: 2x8gb 2400mhz
500w KCAS 80s bronze
HD 1tb barracuda
Graphics: Rx 570 4GB
I have already performed some memory tests, and no defective bytes were found. I stressed the processor and graphics card with CPU-Z, Prime95, and FurMark, and it froze only once (I consider it a coincidence since it happened only once), considering that I conducted many tests. I have formatted several times, installed all drivers, reassembled and disassembled the PC, and the problem persists.
I noticed that the processor reaches high temperatures even when idle, around 75-80 degrees. I don't think this could be the root of the problem because during stress testing, it reached 90° and didn't freeze. Using HWinfo, I observed that the processor consumes about 77 watts at 1.2-1.3V.
Today, I started the PC, and it showed a blue screen, and it wouldn't boot, stating that it couldn't start due to a lack of winload or something similar. Consequently, I used my old motherboard and processor on the same hard drive, and it booted normally without any issues. The Event Viewer showed a critical error Kernel-Power 41.
It is still under warranty, and I think the main problem might be either the temperature or a faulty motherboard. However, if anyone has other suggestions that could help, please share them.
Specs:
Motherboard: Gigabyte Am4. a520m s2h
CPU: Ryzen 5 5600
Cooler: AMD cooler
RAM: 2x8gb 2400mhz
500w KCAS 80s bronze
HD 1tb barracuda
Graphics: Rx 570 4GB
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