Question My PC gets BSODs daily while gaming and I can't track down the cause ?

[HolyDiver836]

My pc crashes once or twice every day while playing games. It always says DPC_WATCHDOG_VIOLATION. I have tried BlueScreenViewer, WinDbg, WhoCrashed, you name it. It always says it was caused by ACPI or Windows kernel (which I know aren't the real cause). Here are my 3 most recent dump files. I would definitely appreciate it if someone could help me figure this out.
https://onedrive.live.com/?id=E45B66B4100E2E60!135&cid=E45B66B4100E2E60

 

[Colif]

what are specs of the PC?

You need to share the files, they are showing as not existing - https://support.microsoft.com/en-us...personal-3fcefa26-1371-401e-8c04-589de81ed5eb

hears start of a song in his head...

 

[jnxzi94]

Try to do a fresh install of GPU drivers, to the latest version. And then do "sfc /scannow" with cmd.exe (run as admin).

 

[HolyDiver836]

what are specs of the PC?

You need to share the files, they are showing as not existing - https://support.microsoft.com/en-us...personal-3fcefa26-1371-401e-8c04-589de81ed5eb

hears start of a song in his head...

Sorry,
specs are:
Processor
1x Intel Core i5-10400 Processor(Core i5-10400)
Memory
2x
Operating System
Windows 10 Home 64(EN:English)
Hard Drive
1x
Wireless Network
1x
Ports
1x Microphone/Headphone Combo(Nokia and Apple type global headset autodetect)
Graphics
1x GeForce GTX1660SP 6G
Included Warranty
1Y Legion Sup


I have 12gb of RAM. I have tried reinstalling gpu and wifi drivers countless times.
Here is the new link to the files: https://1drv.ms/u/s!AmAuDhC0ZlvkgQfegHDjJg4kY7js?e=T8Rreh
Thanks so much!

 

[Colif]

What are stick sizes to get to 12gb?
is this a HP? what model?


I will ask a friend to convert dumps, he will post later. Already shown him link to watch thread, he is asleep now though.

 

[HolyDiver836]

What are stick sizes to get to 12gb?
is this a HP? what model?


I will ask a friend to convert dumps, he will post later. Already shown him link to watch thread, he is asleep now though.

 

[HolyDiver836]

It’s a Lenovo Legion Tower 5

 

[Colif]

This one? Have you tried running the auto update feature on website?

is its model number 28IMB05

https://pcsupport.lenovo.com/us/en/...-t5-28imb05/downloads/automatic-driver-update

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/v0tszwg1/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	020822-6000-01.dmp (Feb 8 2022 - 03:04:05)
Bugcheck:	DPC_WATCHDOG_VIOLATION (133)
Probably caused by:	memory_corruption (Process running at time of crash: System)
Uptime:	0 Day(s), 10 Hour(s), 26 Min(s), and 41 Sec(s)

File information:	020222-6031-01.dmp (Feb 2 2022 - 03:28:37)
Bugcheck:	DPC_WATCHDOG_VIOLATION (133)
Probably caused by:	memory_corruption (Process running at time of crash: steamwebhelper.exe)
Uptime:	0 Day(s), 11 Hour(s), 58 Min(s), and 01 Sec(s)

File information:	013122-5203-01.dmp (Jan 31 2022 - 23:01:15)
Bugcheck:	DPC_WATCHDOG_VIOLATION (133)
Probably caused by:	memory_corruption (Process running at time of crash: steamwebhelper.exe)
Uptime:	0 Day(s), 6 Hour(s), 28 Min(s), and 01 Sec(s)

Possible Motherboard page: https://pcsupport.lenovo.com/us/en/products/desktops-and-all-in-ones/legion-series/legion-t5-28imb05
You have the latest BIOS installed.

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[HolyDiver836]

This one? Have you tried running the auto update feature on website?

is its model number 28IMB05

https://pcsupport.lenovo.com/us/en/...-t5-28imb05/downloads/automatic-driver-update

Yes I have tried running the auto update feature. It always says I am up to date. I have also tried manually reinstalling some of the drivers. About a month ago I talked to a Lenovo support agent and he had me update my BIOS. It was fine for a couple days then started occurring again. And yes, mine is the one with model number 28IMB05.

 

[Colif]

Do you use Ethernet cable or WIFI?

Your Ethernet drivers are old

Sep 28 2020

rt640x64.sys

Realtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/

Download Win11 Auto Installation Program (NetAdapterCx) from under windows header here - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

your WIFI are newer.

May 30 2021	Netwtw10.sys	Intel Wi-Fi driver
Jun 12 2021	ibtusb.sys	Intel(R) Wireless Bluetooth(R) Filter driver (Intel Corporation)

could be newer still on https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

only update the ones you use, I can't tell from here.
update Razer Synapse

 

[HolyDiver836]

Do you use Ethernet cable or WIFI?

Your Ethernet drivers are old

Sep 28 2020

rt640x64.sys

Realtek NICDRV 8169 PCIe GBE Family Controller driver https://www.realtek.com/en/

Download Win11 Auto Installation Program (NetAdapterCx) from under windows header here - https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

your WIFI are newer.

May 30 2021	Netwtw10.sys	Intel Wi-Fi driver
Jun 12 2021	ibtusb.sys	Intel(R) Wireless Bluetooth(R) Filter driver (Intel Corporation)

could be newer still on https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html

only update the ones you use, I can't tell from here.
update Razer Synapse

I use WiFi. Just updated the ethernet, WiFi, and Bluetooth drivers. Razer Synapse says it's up to date.

 

[Colif]

2 times crash victim was steamwebhelper, lets see if updating internet drivers fixed all 3.

 

[HolyDiver836]

2 times crash victim was steamwebhelper, lets see if updating internet drivers fixed all 3.

Alright I'll keep an eye on it. Thank you so much,

 

[HolyDiver836]

So I just got another BSOD when booting up GTAV. I uploaded the new dump file to One Drive. It is going to be named Dump File 4. Here is the link: https://1drv.ms/u/s!AmAuDhC0ZlvkgQfegHDjJg4kY7js?e=16URN4
So it wasn't the WiFi driver either. Hopefully we can track this thing down. The most frustrating part about this whole thing is not knowing what is causing it.

 

[HolyDiver836]

Something interesting is when I go to event viewer, it has a couple events that say my Intel WiFi adapter has encountered an error and that it isn't working properly. I just updated it yesterday though. This event happened about a minute before the crash, so it might be related. I'm just wondering what more I can do other than updating it.

 

[Eximo]

Is the WiFi integrated to the motherboard or one of the little M.2 cards? I can't find many pictures of the interior.

I've had a WiFi module go bad on me, very annoying to troubleshoot. But getting a new module took care of the issue.

I also would express concern for the mismatched memory, driver is loaded into memory, and if it is unreliable that could be the source of your crashes. Maybe run Memtestx86 on the system and see if it can pass that.

 

[HolyDiver836]

Is the WiFi integrated to the motherboard or one of the little M.2 cards? I can't find many pictures of the interior.

I've had a WiFi module go bad on me, very annoying to troubleshoot. But getting a new module took care of the issue.

I also would express concern for the mismatched memory, driver is loaded into memory, and if it is unreliable that could be the source of your crashes. Maybe run Memtestx86 on the system and see if it can pass that.

I'm actually not sure. I'm fairly new to PC gaming so I don't even know how to check. I have run a memory test and it passed. I think this crash might be related to storage though. I ran the dump through WinDbg and these are the results:

Spoiler

***

• *
• Bugcheck Analysis *
• *

***

DPC_WATCHDOG_VIOLATION (133)
The DPC watchdog detected a prolonged run time at an IRQL of DISPATCH_LEVEL
or above.
Arguments:
Arg1: 0000000000000000, A single DPC or ISR exceeded its time allotment. The offending
component can usually be identified with a stack trace.
Arg2: 0000000000000501, The DPC time count (in ticks).
Arg3: 0000000000000500, The DPC time allotment (in ticks).
Arg4: fffff80668f05330, cast to nt!DPC_WATCHDOG_GLOBAL_TRIAGE_BLOCK, which contains
additional information regarding this single DPC timeout

Debugging Details:
------------------

*

• *
• *
• Either you specified an unqualified symbol, or your debugger *
• doesn't have full symbol information. Unqualified symbol *
• resolution is turned off by default. Please either specify a *
• fully qualified symbol module!symbolname, or enable resolution *
• of unqualified symbols by typing ".symopt- 100". Note that *
• enabling unqualified symbol resolution with network symbol *
• server shares in the symbol path may cause the debugger to *
• appear to hang for long periods of time when an incorrect *
• symbol name is typed or the network symbol server is down. *
• *
• For some commands to work properly, your symbol path *
• must point to .pdb files that have full type information. *
• *
• Certain .pdb files (such as the public OS symbols) do not *
• contain the required information. Contact the group that *
• provided you with these symbols if you need this command to *
• work. *
• *
• Type referenced: TickPeriods *
• *

*

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4468

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 15143

Key : Analysis.Init.CPU.mSec
Value: 327

Key : Analysis.Init.Elapsed.mSec
Value: 2579

Key : Analysis.Memory.CommitPeak.Mb
Value: 88

Key : WER.OS.Branch
Value: co_release

Key : WER.OS.Timestamp
Value: 2021-06-04T16:28:00Z

Key : WER.OS.Version
Value: 10.0.22000.1


FILE_IN_CAB: 020922-6234-01.dmp

BUGCHECK_CODE: 133

BUGCHECK_P1: 0

BUGCHECK_P2: 501

BUGCHECK_P3: 500

BUGCHECK_P4: fffff80668f05330

DPC_TIMEOUT_TYPE: SINGLE_DPC_TIMEOUT_EXCEEDED

TRAP_FRAME: ffff9886fdc37920 -- (.trap 0xffff9886fdc37920)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000001b0b8690 rbx=0000000000000000 rcx=ffff9886fdc37b10
rdx=ffff988702c87278 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8066855787c rsp=ffff9886fdc37ab0 rbp=ffff9886fdc37c99
r8=ffffbc8fe69b5f70 r9=0000000001d81dfa r10=0000000000000002
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
nt!KeYieldProcessorEx+0x1c:
fffff8066855787c 4883c420 add rsp,20h Resetting default scope BLACKBOXBSD: 1 (!blackboxbsd) BLACKBOXNTFS: 1 (!blackboxntfs) BLACKBOXPNP: 1 (!blackboxpnp) BLACKBOXWINLOGON: 1 CUSTOMER_CRASH_COUNT: 1 PROCESS_NAME: GTA5.exe STACK_TEXT: ffffe2006b2dc9e8 fffff806684db78e : 0000000000000133 0000000000000000 0000000000000501 0000000000000500 : nt!KeBugCheckEx ffffe2006b2dc9f0 fffff806684db211 : 0000236353a974f5 ffffe20000000500 0000000000000297 00000000004476cf : nt!KeAccumulateTicks+0x39e ffffe2006b2dca60 fffff806684d8246 : 00000000004476d0 000000000028cecb 000000a33b2d774d 0000000000000000 : nt!KiUpdateRunTime+0x61 ffffe2006b2dcac0 fffff806684d9552 : ffff9886fdc37920 0000000000000000 fffff80668e2b4c0 0000000000000000 : nt!KiUpdateTime+0x686 ffffe2006b2dceb0 fffff806684d6e82 : ffff9886fdc37920 ffffbc8fe4325650 ffffbc8f00000000 0000000000000002 : nt!KeClockInterruptNotify+0x272 ffffe2006b2dcf40 fffff8066848d720 : 000000a33bbc2beb ffffbc8fe43255a0 ffffe2006be30970 ffffffff000042d7 : nt!HalpTimerClockInterrupt+0xe2 ffffe2006b2dcf70 fffff80668617e2a : ffff9886fdc379a0 ffffbc8fe43255a0 0000000000000000 0000000000000080 : nt!KiCallInterruptServiceRoutine+0xa0 ffffe2006b2dcfb0 fffff806686183f7 : 0000000000000000 0000000000000000 ffff9886fdc37ba0 fffff80668618404 : nt!KiInterruptSubDispatchNoLockNoEtw+0xfa ffff9886fdc37920 fffff8066855787c : 0000000000000010 0000000000000282 ffff9886fdc37ad8 0000000000000000 : nt!KiInterruptDispatchNoLockNoEtw+0x37 ffff9886fdc37ab0 fffff806684e478a : ffffe20000000000 0000000000000000 00000000000000ff 0000000000000000 : nt!KeYieldProcessorEx+0x1c ffff9886fdc37ae0 fffff806684e4755 : 000000001b0b8690 ffffe2006b2c2180 ffffbc800795b158 ffffbc800795b080 : nt!KxWaitForLockOwnerShip+0x2a ffff9886fdc37b10 fffff8066a80aa79 : ffff9886fdc37ba0 0000000000000000 ffffbc800795b1f0 fffff806684cd47e : nt!KeAcquireInStackQueuedSpinLock+0xb5 ffff9886fdc37b40 fffff8066a80a943 : 0000000000000000 0000000000000000 0000000000000000 0000000000000080 : storport!RaidAdapterAcquireStartIoLock+0x25 ffff9886fdc37b70 fffff806684cc484 : 0000000000000002 0000000000000001 ffff9886fdc37e68 ffffe20000000002 : storport!RaidpAdapterTimerDpcRoutine+0x53 ffff9886fdc37bd0 fffff806684caa74 : ffffe2006b2c2180 0000000000000001 000000a32f3e93a2 fffff80664058c88 : nt!KiProcessExpiredTimerList+0x204 ffff9886fdc37d00 fffff8066861dfb5 : 0000000000000000 ffffe2006b2c2180 ffffbc8fe43255a0 0000000000000000 : nt!KiRetireDpcList+0x714 ffff9886fdc37fb0 fffff8066861dd90 : ffffbc800f50b540 fffff8066841356a 0000000000000000 fffff806686285d5 : nt!KxRetireDpcList+0x5 ffff9887053f79a0 fffff8066861d5d5 : 0000000000000000 fffff80668618471 0000000000000000 00000171644600a0 : nt!KiDispatchInterruptContinue ffff9887053f79d0 fffff80668618471 : 0000000000000000 00000171644600a0 0000000000000000 ffffbc8000000001 : nt!KiDpcInterruptBypass+0x25 ffff9887053f79e0 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0xb1


SYMBOL_NAME: storport!RaidAdapterAcquireStartIoLock+25

MODULE_NAME: storport

IMAGE_NAME: storport.sys

IMAGE_VERSION: 10.0.22000.376

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: 25

FAILURE_BUCKET_ID: 0x133_DPC_storport!RaidAdapterAcquireStartIoLock

OS_VERSION: 10.0.22000.1

BUILDLAB_STR: co_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {39a82191-b868-988a-2d1e-beb94d89fdde}

Followup: MachineOwner
---------

 

[gardenman]

Please enclose large log files in the spoiler tag (can be found under the "..." in the editor when posting). I've edited your post above to do that.

The important thing in that dump file is this line:
IMAGE_NAME: storport.sys

Results for latest dump also mention storport:
https://jsfiddle.net/2sjz6ypt/show

Potentially a drive issue. Have you tested your drives?

I'm not sure which type of memory test you have ran, but Windows Memory Diagnostic is not nearly as good as memtest.

 

[Colif]

storport.sys is indeed storage

Its possible its the drivers tied to NVME as well

Feb 18 2021

iaStorAC.sys

Intel Rapid Storage Technology driver

Does laptop have Optane as that is another use for those drivers.
I wonder what brand drives they use.
Can run this, will identify drives and test them - Blue icons- https://crystalmark.info/en/

 

[HolyDiver836]

I ran memtest and it came up with no errors. Earlier I redownloaded my storage drivers and installed Intel Rapid Storage so hopefully the problem will be fixed. If not I'm completely out of ideas.

 

[Colif]

it could be the drive itself, i would run crystaldiskinfo if for nothing else than to identify drive maker, most have tests we can run.

this doesn't tell me although it does say you might have optane - https://psref.lenovo.com/syspool/Sy..._T5_28IMB05/Lenovo_Legion_T5_28IMB05_Spec.PDF

 

[HolyDiver836]

it could be the drive itself, i would run crystaldiskinfo if for nothing else than to identify drive maker, most have tests we can run.

this doesn't tell me although it does say you might have optane - https://psref.lenovo.com/syspool/Sy..._T5_28IMB05/Lenovo_Legion_T5_28IMB05_Spec.PDF

Ok will do

 

[HolyDiver836]

Just got another BSOD while browsing the internet trying to find out how to test my drives. Here is the link to the dump: https://1drv.ms/u/s!AmAuDhC0ZlvkgQfegHDjJg4kY7js?e=fFbm3l
It will be Dump File 5

 

[HolyDiver836]

The analysis says it's caused by Netwtw10.sys, which is the WiFi adapter. I just replaced the driver so it must be the adapter itself.