My pc is broken. I dont know what to do

[Wolf_6]

today I got my gpu back from RMA service and installed the card and all the drivers and software. I had to reconfigure bios and also repair the pc as it had some problems. I downloaded the windows 10 creators update to patch the OS since it wouldnt update. I ran the creators update patch and the pc loaded up fine. I then ran all the software tools to cleanup the pc and get rid of excess crapware. I then ran ccleaner and to get rid of the old OS, I would run the ccleaner when it would delete the old.os windows files. I then restarted the pc to finish the cleanup process and now my pc is broken. The windows screen is missing and all is left is the Bios logo display and loading element. I can hear all the window sounds and it appears it has windows functions but I cant see what Iam doing. I have no windows display output, Just basic display into only BIOS and just BIOS logo loading screen. But everything is gone. What do I do? I have alot of files saved on my main boot drive. Some of my passwords and documents are on there and now I cant access them. WTF do I do? I spent almost 2 grand on this system and havent fully been able to use it or get it sucessfully running without any problems.

Here is my build: MSI z170 motherboard (with latest firmware on BIOS)
Intel 6600k@4,4 Ghz

16 Gb DDR4 corsair dominator ram
MSI 980ti
one 250 gb samsung 850 pro

one corsair 240 gb ssd

and a wd 1 tb drive

running on windows 10.

Im really concerned and having second thoughts. Im thinking about cutting my losses and settling for a prebuilt pc. I just wasted alot of money on this system.

 

[DSzymborski]

Dude Im already past this but now windows installation is giving me problems. Im updating drivers and I updated usb driver hub and it goes dead on me. I cant touch windows anymore. I might just consider selling everything later on and get a prebuilt from like Digital storm or somewhere. Let them install windows and get all the optimization for me and make sure I cant screw up booting up windows. I can go a few months and then something with windows 10 just stops working. Like literally updating windows or loading windows system just something goes wrong and not run properly. Everything else is fine but windows man. Its just giving me problems.

I know this is going to sound harsh, but I'm starting to think your best bet, if you sell everything, is to get a console for gaming and pick up a basic Android tablet for web surfing. There seems to be a lack of basic computer knowledge here, one that won't be solved by buying a pre-built; again, a pre-built is not what you think it is, there's no special optimization of Windows, there's no hand-holding for updates, there's no service for cleanup or installs or the inevitable fresh install at some point.

Everything you're failing to do or even understand now will be the exact same on a PC physically assembled for you. With a console/tablet, it'll give you time to learn some basics on these things, whether books or an adult education course or some of the many video tutorials on basic PC issues like how file structure works, basic PC maintenance, and keeping things updated. Then you'll have the knowledge base to have a PC in the future.

 

[sdoran]

today I got my gpu back from RMA service and installed the card and all the drivers and software. I had to reconfigure bios and also repair the pc as it had some problems. I downloaded the windows 10 creators update to patch the OS since it wouldnt update. I ran the creators update patch and the pc loaded up fine. I then ran all the software tools to cleanup the pc and get rid of excess crapware. I then ran ccleaner and to get rid of the old OS, I would run the ccleaner when it would delete the old.os windows files. I then restarted the pc to finish the cleanup process and now my pc is broken. The windows screen is missing and all is left is the Bios logo display and loading element. I can hear all the window sounds and it appears it has windows functions but I cant see what Iam doing. I have no windows display output, Just basic display into only BIOS and just BIOS logo loading screen. But everything is gone. What do I do? I have alot of files saved on my main boot drive. Some of my passwords and documents are on there and now I cant access them. WTF do I do? I spent almost 2 grand on this system and havent fully been able to use it or get it sucessfully running without any problems.

Here is my build: MSI z170 motherboard (with latest firmware on BIOS)
Intel 6600k@4,4 Ghz

16 Gb DDR4 corsair dominator ram
MSI 980ti
one 250 gb samsung 850 pro

one corsair 240 gb ssd

and a wd 1 tb drive

running on windows 10.

Im really concerned and having second thoughts. Im thinking about cutting my losses and settling for a prebuilt pc. I just wasted alot of money on this system.

yea but still one problem; I have files on my main drive. The other 2 drives have just games and saveable files and junk that I store. I just cant access the main drive with the files. I need a way to transfer the docs and sensitive data on the main drive or risk losing it all if I do a fresh install.

 

[USAFRet]

OK....let's recap here...

What seems to be the lingering issue?
What do you have, what drives, what is not working or accessible?

Please be totally detailed.
Screencaps would help as well.

 

[sdoran]

Hello Wolf_6,
If you have a Windows 10 installation disc try booting in from the dvd player and instead of reinstalling Windows 10 use the repair section to try repairing the Windows Start Up.If you do not have an installion disc you can doanload one using Windows Media Creation Tool. If it is a problem with Windows this should fix it.
Wishing you luck with it.
sjdoran.

 

[Injeun]

Why not just take it to your local computer repair shop. Prolly do it for under a hundred bucks and have it ready for you in less than 24 hours.

 

[undouble]

today I got my gpu back from RMA service and installed the card and all the drivers and software. I had to reconfigure bios and also repair the pc as it had some problems. I downloaded the windows 10 creators update to patch the OS since it wouldnt update. I ran the creators update patch and the pc loaded up fine. I then ran all the software tools to cleanup the pc and get rid of excess crapware. I then ran ccleaner and to get rid of the old OS, I would run the ccleaner when it would delete the old.os windows files. I then restarted the pc to finish the cleanup process and now my pc is broken. The windows screen is missing and all is left is the Bios logo display and loading element. I can hear all the window sounds and it appears it has windows functions but I cant see what Iam doing. I have no windows display output, Just basic display into only BIOS and just BIOS logo loading screen. But everything is gone. What do I do? I have alot of files saved on my main boot drive. Some of my passwords and documents are on there and now I cant access them. WTF do I do? I spent almost 2 grand on this system and havent fully been able to use it or get it sucessfully running without any problems.

Here is my build: MSI z170 motherboard (with latest firmware on BIOS)
Intel 6600k@4,4 Ghz

16 Gb DDR4 corsair dominator ram
MSI 980ti
one 250 gb samsung 850 pro

one corsair 240 gb ssd

and a wd 1 tb drive

running on windows 10.

Im really concerned and having second thoughts. Im thinking about cutting my losses and settling for a prebuilt pc. I just wasted alot of money on this system.

Ok lets take this one step at a time.
1) disconnect your main (problem) drive from your pc
2) do a "clean" install of Windows on another one of your drives on the system (this will allow you to boot up correctly)
3) move any "other" programs from your "new" main drive to another disk-----leaving just the OS
4) re-install any additional hardware/antivirus/other system software needed onto the "main" drive
5) NOW run the Windows drive cleanup utility on this drive--DO NOT clean system files!!!!
5) once your system is stable (and running correctly, re-connect your "old" main disk and move/copy any needed files/programs to another drive-----DO NOT touch any "windows" files
6) now do a re-format on this drive (to completely clean it up and now you have another useable drive (empty), a drive for ONLY OS and other system files, and drives for games and other uses.

This will take some time but "should" resolve the underlying problem you're having