Question my pc is randomly blue screening

[bigmacncheese]

i was just listening to some music on youtube while downloading something and my pc suddenly blue screen outta nowhere. the blue screen code is video memory management internal
is discord causing the crash or is it something else?


kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
The video memory manager encountered a condition that it can't recover from. By crashing,
the video memory manager is attempting to get enough information into the minidump such that
somebody can pinpoint what lead to this condition.
Arguments:
Arg1: 000000000000004d, The subtype of the BugCheck:
Arg2: ffffd389d7c4b710
Arg3: ffffd389ba0d6010
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1562

Key : Analysis.Elapsed.mSec
Value: 3827

Key : Analysis.IO.Other.Mb
Value: 7

Key : Analysis.IO.Read.Mb
Value: 1

Key : Analysis.IO.Write.Mb
Value: 33

Key : Analysis.Init.CPU.mSec
Value: 859

Key : Analysis.Init.Elapsed.mSec
Value: 51988

Key : Analysis.Memory.CommitPeak.Mb
Value: 100

Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000

Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre

Key : Analysis.Version.Ext
Value: 1.2408.27.1

Key : Bugcheck.Code.LegacyAPI
Value: 0x10e

Key : Bugcheck.Code.TargetModel
Value: 0x10e

Key : Dump.Attributes.AsUlong
Value: 21808

Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1

Key : Dump.Attributes.ErrorCode
Value: 0

Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Dump.Attributes.LastLine
Value: Dump completed successfully.

Key : Dump.Attributes.ProgressPercentage
Value: 0

Key : Failure.Bucket
Value: 0x10e_4d_dxgmms2!CompareVadRangeAvl

Key : Failure.Hash
Value: {721b3e67-db1c-5ee5-a30c-8986959adba3}

Key : Hypervisor.Enlightenments.ValueHex
Value: 7497cf94

Key : Hypervisor.Flags.AnyHypervisorPresent
Value: 1

Key : Hypervisor.Flags.ApicEnlightened
Value: 1

Key : Hypervisor.Flags.ApicVirtualizationAvailable
Value: 0

Key : Hypervisor.Flags.AsyncMemoryHint
Value: 0

Key : Hypervisor.Flags.CoreSchedulerRequested
Value: 0

Key : Hypervisor.Flags.CpuManager
Value: 1

Key : Hypervisor.Flags.DeprecateAutoEoi
Value: 0

Key : Hypervisor.Flags.DynamicCpuDisabled
Value: 1

Key : Hypervisor.Flags.Epf
Value: 0

Key : Hypervisor.Flags.ExtendedProcessorMasks
Value: 1

Key : Hypervisor.Flags.HardwareMbecAvailable
Value: 1

Key : Hypervisor.Flags.MaxBankNumber
Value: 0

Key : Hypervisor.Flags.MemoryZeroingControl
Value: 0

Key : Hypervisor.Flags.NoExtendedRangeFlush
Value: 0

Key : Hypervisor.Flags.NoNonArchCoreSharing
Value: 1

Key : Hypervisor.Flags.Phase0InitDone
Value: 1

Key : Hypervisor.Flags.PowerSchedulerQos
Value: 0

Key : Hypervisor.Flags.RootScheduler
Value: 0

Key : Hypervisor.Flags.SynicAvailable
Value: 1

Key : Hypervisor.Flags.UseQpcBias
Value: 0

Key : Hypervisor.Flags.Value
Value: 38408431

Key : Hypervisor.Flags.ValueHex
Value: 24a10ef

Key : Hypervisor.Flags.VpAssistPage
Value: 1

Key : Hypervisor.Flags.VsmAvailable
Value: 1

Key : Hypervisor.RootFlags.AccessStats
Value: 1

Key : Hypervisor.RootFlags.CrashdumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.CreateVirtualProcessor
Value: 1

Key : Hypervisor.RootFlags.DisableHyperthreading
Value: 0

Key : Hypervisor.RootFlags.HostTimelineSync
Value: 1

Key : Hypervisor.RootFlags.HypervisorDebuggingEnabled
Value: 0

Key : Hypervisor.RootFlags.IsHyperV
Value: 1

Key : Hypervisor.RootFlags.LivedumpEnlightened
Value: 1

Key : Hypervisor.RootFlags.MapDeviceInterrupt
Value: 1

Key : Hypervisor.RootFlags.MceEnlightened
Value: 1

Key : Hypervisor.RootFlags.Nested
Value: 0

Key : Hypervisor.RootFlags.StartLogicalProcessor
Value: 1

Key : Hypervisor.RootFlags.Value
Value: 1015

Key : Hypervisor.RootFlags.ValueHex
Value: 3f7


BUGCHECK_CODE: 10e

BUGCHECK_P1: 4d

BUGCHECK_P2: ffffd389d7c4b710

BUGCHECK_P3: ffffd389ba0d6010

BUGCHECK_P4: 0

FILE_IN_CAB: 010225-10375-01.dmp

DUMP_FILE_ATTRIBUTES: 0x21808
Kernel Generated Triage Dump

FAULTING_THREAD: ffffc301a527f080

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: Discord.exe

STACK_TEXT:
ffff920a`b55bf398 fffff804`7e871316 : 00000000`0000010e 00000000`0000004d ffffd389`d7c4b710 ffffd389`ba0d6010 : nt!KeBugCheckEx
ffff920a`b55bf3a0 fffff804`9153d691 : ffffc301`9d9a8000 00000000`00000001 ffffd389`d7c4b710 00000000`00000000 : watchdog!WdLogSingleEntry5+0x156
ffff920a`b55bf430 fffff804`9153d56f : 00000000`00020000 00000000`00000fff ffffffff`fffff000 00000000`1e4a0000 : dxgmms2!CompareVadRangeAvl+0x6d
ffff920a`b55bf470 fffff804`9152378f : 00000000`00000001 ffff920a`b55bf548 ffffc301`9d9a8000 00000000`00001000 : dxgmms2!CVirtualAddressAllocator::InsertVadToReservedListForNewVaRange+0x37
ffff920a`b55bf4d0 fffff804`91522f11 : ffffd389`d7c4b710 ffffc301`b0dc3f10 00000000`00000000 00000000`00000001 : dxgmms2!CVirtualAddressAllocator::MapVirtualAddressRange+0x1bf
ffff920a`b55bf590 fffff804`91522c0b : ffffd389`b7a882e0 ffffd389`c153a5d0 00000000`00000000 7fffffff`00000000 : dxgmms2!VIDMM_GLOBAL::VidMmMapGpuVirtualAddressInternal+0x1d9
ffff920a`b55bf7b0 fffff804`9149fbb9 : ffff920a`b55bfb20 00000000`00000000 ffffd389`c22a6660 00000000`00000000 : dxgmms2!VIDMM_GLOBAL::VidMmMapGpuVirtualAddress+0xc3
ffff920a`b55bf820 fffff804`7e6da040 : 00000000`00000000 ffff920a`b55bfb20 00000000`00000000 00000000`00000000 : dxgmms2!VidMmMapGpuVirtualAddress+0x19
ffff920a`b55bf860 fffff804`eb88d358 : 0000005f`6d90c890 ffffc301`a527f080 00000240`b0fdc9e8 00000000`00000001 : dxgkrnl!DxgkMapGpuVirtualAddress+0x450
ffff920a`b55bfaa0 00007ffa`b6765374 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
000000bd`c09fa578 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffa`b6765374


SYMBOL_NAME: dxgmms2!CompareVadRangeAvl+6d

MODULE_NAME: dxgmms2

IMAGE_NAME: dxgmms2.sys

IMAGE_VERSION: 10.0.26100.2454

STACK_COMMAND: .process /r /p 0xffffc301a5287080; .thread 0xffffc301a527f080 ; kb

BUCKET_ID_FUNC_OFFSET: 6d

FAILURE_BUCKET_ID: 0x10e_4d_dxgmms2!CompareVadRangeAvl

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {721b3e67-db1c-5ee5-a30c-8986959adba3}

Followup: MachineOwner

 

[Lutfij]

Welcome to the forums and Happy New Year, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

On a side note, maybe try and use DDU to remove all GPU drivers(Intel, AMD and Nvidia) in Safe Mode, then manually install the latest GPU driver for your graphics card(sourced from GPU maker's support site) in an elevated command, i.e, Right click installer>Run as Administrator.

Following that, run this;
https://www.microsoft.com/en-us/download/details.aspx?id=35
and then see if the issue persists.

If that doesn't work, try uninstalling Discord, then reinstall it after a reboot but in the aforementioned elevated command.

 

[bigmacncheese]

oh my bad! heres my specs

CPU: ryzen 5 5600x
CPU cooler: amd cooler
Motherboard: gigabyte a320-s2h
Ram:hyperx 8gb ddr4
SSD/HDD: kingston
GPU: gtx 1060