Question My PC is seriously underperforming - Please Help

[Yaboigumball]

So I have the AMD Radeon RX 6700XT GPU, i7-9700F CPU and 24g of RAM
here is my benchmark performance > https://www.userbenchmark.com/UserRun/51570728

MY PC according to benchmark is performing below expectations (21st percentile). This means that out of 100 PCs with exactly the same components, 79 performed better.

With these parts I should be getting really good FPS in games yet My average in most games like BF1, BFV, Star Wars Battlefront 2 is 15FPS and below making it unplayable.

I have tried virtually everything.. Making sure that all settings are in high power mode, making sure nothing that isn't supposed to is running in the background, doing a DDU clean of the drive and reinstalling it.

Please help... I've spent a good amount of money on this PC and it's stressful that some gaming laptops that cost as much as my GPU alone are getting five times more FPS than I am.

 

[Yaboigumball]

Now that you have put the cooler on proper what temps are you seeing?
If the temps look good run UBM again and post a link.

Didn't improve at all... I am thinking the cooler might just be crap. I don't understand why intel would provide a crappy cooler

 

[Bob.B]

Didn't improve at all... I am thinking the cooler might just be crap. I don't understand why intel would provide a crappy cooler

If seating the cooler proper did not help you may need to redo the thermal paste.

The stock cooler is a little weak for gaming but it should handle the bios.