[SOLVED] My PC shuts down and restart automatically when playing games and rendering videos

[GLOXESS]

My specs

• Intel H81M-S2PV Motherboard
• Intel 4170 3.7Ghz processor (with Intel stock cooler)
• 450W power supply
• Gtx 750 ti OEM GPU (Non pin)
• 4GB x 2 RAM

Recently I have faced an issue of my pc, when I play games mostly Dota 2 with Medium settings, my PC shuts down and restart on its own. It also occurs when I render videos on Adobe after effects. I don't have any intake or exhaustion fans on my casing and the cooler of the processor is not a liquid cooler but a Intel stock cooler. I measured the CPU temperature when I play games and edit videos, it goes between 38 - 43 °C and the GPU temperature goes up to 40 - 60 °C. Is this shutting down issue caused because of the CPU overheating? Or is it something else? I want to fix this problem so if you can help me then I'm in your debt. Thanks!

 

[Phaaze88]

Forced restarts are typically caused by:
1)Failing or insufficient power supplies.
'450w psu' is too vague. No one can discern anything from that. The make and model number are required.

2)Defective memory, or mixing incompatible memory kits - that includes kits that 'are identical'.
Is that a true 2x 4GB kit? Or did you mix?

3)Corrupt drivers and incompatible 3rd party software.
This one's really broad - corrupt Windows drivers, viruses/malware, security software not getting along with specific programs, or just certain combinations of 3rd party software not getting along(Ex: having both Norton and ZoneAlarm on the same PC).

What can be done about the above:
-Scan PC with Adwcleaner. It's pretty good at finding things that tend to get past AV programs. https://www.malwarebytes.com/adwcleaner/
-Run a Windows DISM and Sfc scan: https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker
-Cut back on some of the 3rd party bloatware(if any), like certain automatic driver installers...
-Besides Windows Defender, don't install more than 1 antivirus and 1 antimalware program.

 

[GLOXESS]

Forced restarts are typically caused by:
1)Failing or insufficient power supplies.
'450w psu' is too vague. No one can discern anything from that. The make and model number are required.

2)Defective memory, or mixing incompatible memory kits - that includes kits that 'are identical'.
Is that a true 2x 4GB kit? Or did you mix?

3)Corrupt drivers and incompatible 3rd party software.
This one's really broad - corrupt Windows drivers, viruses/malware, security software not getting along with specific programs, or just certain combinations of 3rd party software not getting along(Ex: having both Norton and ZoneAlarm on the same PC).

What can be done about the above:
-Scan PC with Adwcleaner. It's pretty good at finding things that tend to get past AV programs. https://www.malwarebytes.com/adwcleaner/
-Run a Windows DISM and Sfc scan: https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker
-Cut back on some of the 3rd party bloatware(if any), like certain automatic driver installers...
-Besides Windows Defender, don't install more than 1 antivirus and 1 antimalware program.

Sorry I'll provide more information,

1 Power supply : Delux (Model - ATX -450W P4 )

2 - And the RAM I checked, both of them is Samsung but one is 1333Mhz and the other is 1600Mhz. Is that a problem?

And another thing do I need to disable windows defender manually after installing Adwcleaner, or is it not necessary?

 

[Phaaze88]

1 Power supply : Delux (Model - ATX -450W P4 )

Hmm, just 276w on the +12v rail(the main line used by the cpu + gpu). A power supply's total output does degrade over time, so that's not it's max anymore.
Plus, none of that takes into account the quality of the hardware inside the unit, which is questionable for gaming on.

2 - And the RAM I checked, both of them is Samsung but one is 1333Mhz and the other is 1600Mhz. Is that a problem?

No. The faster stick will just run at the same speed as the slower one.
The problem is the issues sometimes caused by mixing memory. I'd suggest testing your current memory with Memtest86: https://www.memtest86.com/
It can take a few hours, so run it overnight. The results should be error-free, and no system hangs or lock-ups.

And another thing do I need to disable windows defender manually after installing Adwcleaner, or is it not necessary?

Not necessary.

 

[GLOXESS]

Hmm, just 276w on the +12v rail(the main line used by the cpu + gpu). A power supply's total output does degrade over time, so that's not it's max anymore.
Plus, none of that takes into account the quality of the hardware inside the unit, which is questionable for gaming on.


No. The faster stick will just run at the same speed as the slower one.
The problem is the issues sometimes caused by mixing memory. I'd suggest testing your current memory with Memtest86: https://www.memtest86.com/
It can take a few hours, so run it overnight. The results should be error-free, and no system hangs or lock-ups.


Not necessary.

Forced restarts are typically caused by:
1)Failing or insufficient power supplies.
'450w psu' is too vague. No one can discern anything from that. The make and model number are required.

2)Defective memory, or mixing incompatible memory kits - that includes kits that 'are identical'.
Is that a true 2x 4GB kit? Or did you mix?

3)Corrupt drivers and incompatible 3rd party software.
This one's really broad - corrupt Windows drivers, viruses/malware, security software not getting along with specific programs, or just certain combinations of 3rd party software not getting along(Ex: having both Norton and ZoneAlarm on the same PC).

What can be done about the above:
-Scan PC with Adwcleaner. It's pretty good at finding things that tend to get past AV programs. https://www.malwarebytes.com/adwcleaner/
-Run a Windows DISM and Sfc scan: https://support.microsoft.com/en-us/help/4026529/windows-10-using-system-file-checker
-Cut back on some of the 3rd party bloatware(if any), like certain automatic driver installers...
-Besides Windows Defender, don't install more than 1 antivirus and 1 antimalware program.

Problem solved! It was an issue of power supply, I put 600w power supply now it's working fine. Thanks for helping mate!

 

[Phaaze88]

Awesome!👍