Question My pc won't post if I put RAM in the slot B on my mother board.

Aug 8, 2020
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I bougth 16gb of ram and a Gigabyte H310M M.2 2.0 motherboard, when I try to put RAM in the slot B the pc just won't post. I checked it isn't a RAM problem and my BIOS are up to date, I also vaccum cleand the whole mobo in case of dust being in the slot, but still no post. Please help.
 

Lutfij

Titan
Moderator
First off, please include/list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
OS:

For the sake of reference, please state which version of BIOS you're currently on. If you're working with one stock of ram, then DDR4_1 is the only slot that you need populating. If you're on a dual channel ram kit, pass on a link to said kit and then see if you can reflash the BIOS for the motherbaord with one stick of ram.

Once (re)flashed, power down the system, drop both sticks of ram in and then with the system disconnected from the wall, remove the CMOS battery for at least 15 minutes.
 
Aug 8, 2020
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CPU: Intel i3 9100f
Motherboard:Gigabyte H310M M.2 2.0
Ram:TeamGroup 2x8 gb 3200mhz
SSD/HDD: 120 gb SSD 2x 500gb HDD
GPU:GTX 1650 Super
PSU:Njoy Ayrus 500W 80+
OS: Win 10 Home 64bit

I am on the F13 version of BIOS
 

egda23

Prominent
Jun 14, 2020
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CPU: Intel i3 9100f
Motherboard:Gigabyte H310M M.2 2.0
Ram:TeamGroup 2x8 gb 3200mhz
SSD/HDD: 120 gb SSD 2x 500gb HDD
GPU:GTX 1650 Super
PSU:Njoy Ayrus 500W 80+
OS: Win 10 Home 64bit

I am on the F13 version of BIOS
No 3200 MHz RAM is listed on the QVL https://download.gigabyte.com/FileList/Memory/mb_memory_h310m-m.2.pdf .
Specification for your MoBo give DDR4 2666 MHz as highest supported speed.
That said when you boot on a single stick, and you go into BIOS can you enable XMP ?
 
Aug 8, 2020
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At this point I really don't care about the RAM speed I just need to find the solution so that my pc can have 16 gb RAM
 
In theory, this should have been ok.
You bought a matched kit... correct?
3200 speed will default to stock speeds.
Does each stick work properly if inserted by itself?
If you have a single bad stick, return the kit.
Unfortunately, there is also a more sinister explanation.
When you install the cpu into the socket, it is very easy to damage a socket pin.
If you smoosh it around to seat it, this is a likely occurrence.
You need to simply drop it in cleanly.
Most of the time a damaged pin seems to impact ram.

Take the processor out and examine the pins closely.
If one is bent, use a needle to try to nudge it back.
Bent pins are not a valid reason for a motherboard rma. It is considered as a user error.
 

egda23

Prominent
Jun 14, 2020
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At this point I really don't care about the RAM speed I just need to find the solution so that my pc can have 16 gb RAM
I understand that. But when you say " I checked it isn't a RAM problem ", you mean that you have tested each stick in slot A alone, and they both worked normally ?
 

egda23

Prominent
Jun 14, 2020
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The RAM is fine i tested it in the A slot but the slot B seems to be the problem
Simplest test would be with 2 other RAM sticks, if you have access to a pair.
If it doesn't work with other sticks, it is something in the motherboard or CPU that most likely is not reparable.
 

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