Question My RAM clock speed is capped at 800Mhz when it should reach up to 3200Mhz ?

[Random_Kabyle]

Recently I noticed that my Ram clock speed was capped at 800Mhz, and because I have an igpu, so did my Vram clock speed (which only runs at either 800Mhz or 400mhz and no other values) , even though before it was reaching up to 3000 Mhz.

Laptop: Lenovo IdeaPad 5 2-in-1 14"
_OS : Windows 11
_Specs :
CPU : amd ryzen 7-8845HS
iGPU : amd radeon 780m
Memory : 16GB Lpddr5x 6400Mhz (soldered ram)
Storage : 512GB ssd nvme PCIe gen 4
_The laptop is basically new (I bought in January on the lenovo store)

Here is a list of things that I did before the problem occurred :
_I installed msi afterburner and RTSS (I don't suspect them because I remember seeing the memory clock speed of 2000ish Mhz on the afterburner interface).
_I did an update of amd software.
_Lastly I did a clean up with bitdefender optimiser (after which bizzare looking cardboard boxes appeared on my app icons).

After all those above I noticed on afterburner and cpu-z that my memory clock speed was stuck at 800mhz even in games and stress tests.

Things I tried so far :
_I did a factory reset and a clean download of windows plus a bios reset.
_I reinstalled all the drivers from the official lenovo website.
_I disabled VBS

here is the reading in amd software
and msi afterburner
and cpu-z

 

[Random_Kabyle]

i dont think it is dieing i think they have just tied the gpu memory clock to 800.
https://www.notebookcheck.net/fileadmin/Notebooks/Lenovo/IdeaPad_5_2-in-1_14AHP9/cpu3.png
software below
https://www.cpuid.com/downloads/cpu-z/cpu-z_2.15-en.exe

try gpu z see if you see what the review shows they use this to measure the gpu

TechPowerUp GPU-Z v2.64.0 Download

GPU-Z is a lightweight utility designed to give you all information about your video card and GPU.

www.techpowerup.com

are you sure you saw it go to 2300 that could have been the gpu clock not the ram speed.

https://www.notebookcheck.net/fileadmin/Notebooks/Lenovo/IdeaPad_5_2-in-1_14AHP9/hwinfo1.png

as you can see in the notebook tech they had 800 as well

I'm sure of it,thegpu clock speed was at 2000 and the memory was slightly higher at 2300.
I'm seing 400 at the clock there

 

[Random_Kabyle]

i believe so as well its part of the curse with apus.

ive used them for years and software can just read stuff wrong. id test different games and make sure your amd adrenaline software is fully up to date.

I've allready tested other small indie games (one armed robber, super market simulator), euro trucks and ats, war thunder, but all were almost unplayable because of frame drops.
And the whole laptop feels more "lagier" than before.

 

[beyondlogic]

I've allready tested other small indie games (one armed robber, super market simulator), euro trucks and ats, war thunder, but all were almost unplayable because of frame drops.
And the whole laptop feels more "lagier" than before.

my only advise would to be to contact lenovo see if they can send you a reinstall of the os and see if that fixes it. back up all games onto a external drive. if you want to keep saves and downloads

 

[Random_Kabyle]

my only advise would to be to contact lenovo see if they can send you a reinstall of the os and see if that fixes it. back up all games onto a external drive. if you want to keep saves and downloads

I allready tried to contact lenovo via a service ticket but it's says that their services are not available in my country😭
I think I'll try to find someone who has the same laptop as me to find out if I really have a problem or I'm just paranoid

 

[thestryker]

A lot of laptops with soldered memory show 800Mhz DRAM clocks. I saw this a lot when I was checking through Geekbench results some time back. For whatever reason AMD systems with LPDDR/X don't show correct clocks a lot of the time. If you look up other 8845HS systems that use SODIMMs they'll show accurate Mhz/MT. You could verify the memory running correctly by running a test that measures memory bandwidth.

 

[Random_Kabyle]

A lot of laptops with soldered memory show 800Mhz DRAM clocks. I saw this a lot when I was checking through Geekbench results some time back. For whatever reason AMD systems with LPDDR/X don't show correct clocks a lot of the time. If you look up other 8845HS systems that use SODIMMs they'll show accurate Mhz/MT. You could verify the memory running correctly by running a test that measures memory bandwidth.

So it's just a reading bug?

 

[thestryker]

So it's just a reading bug?

I'm pretty sure it is, but it wouldn't be a bad idea to verify you're getting the correct amount of bandwidth from the memory. I'm not sure exactly what it should be since mobile platforms tend to be lower than desktop counterparts so you might have to find a review that runs AIDA64 to verify.

Here's a review showing the same frequency in CPU-Z: https://www.notebookcheck.net/IdeaP...t-is-also-its-fastest.920150.0.html#c12284785

 

[Random_Kabyle]

I'm pretty sure it is, but it wouldn't be a bad idea to verify you're getting the correct amount of bandwidth from the memory. I'm not sure exactly what it should be since mobile platforms tend to be lower than desktop counterparts so you might have to find a review that runs AIDA64 to verify.

Here's a review showing the same frequency in CPU-Z: https://www.notebookcheck.net/IdeaP...t-is-also-its-fastest.920150.0.html#c12284785

Here are the results of the AIDA64 Benchmarck , I got 50GB/s and that matches with my ram theorical max bandwidth of 51.
So I guess my frame drops are not the cause of underclocked ram but something else.

 

[kerberos_20]

Here are the results of the AIDA64 Benchmarck , I got 50GB/s and that matches with my ram theorical max bandwidth of 51.
So I guess my frame drops are not the cause of underclocked ram but something else.

not quite, theoretical maximum for your ram is 102GB/s
but you will never reach theoretical maximum with JEDEC timings

https://imgur.com/rl8cbOn

View: https://imgur.com/rl8cbOn

here it shows 70% aggregate perf, which is normal for JEDEC

yours is at 50%

could be some power profile setting, as lpddr can downclock by quite a bit to save power

 

[Random_Kabyle]

not quite, theoretical maximum for your ram is 102GB/s
but you will never reach theoretical maximum with JEDEC timings

https://imgur.com/rl8cbOn

View: https://imgur.com/rl8cbOn

here it shows 70% aggregate perf, which is normal for JEDEC

yours is at 50%

could be some power profile settings, as lpddr can downclock by quite a bit to save power

My power profile is set to performance and the laptop is plugged so I don't see where the problem might be

 

[kerberos_20]

My power profile is set to performance and the laptop is plugged so I don't see where the problem might be

open hwinfo64 sensors only
run some game
close game
upload screenshots from hwinfo64 sensors page

 

[Random_Kabyle]

open hwinfo64 sensors only
run some game
close game
upload screenshots from hwinfo64 sensors page

Here are the results

 

[kerberos_20]

Here are the results

cpu/gpu runs as they should
your issue is not having enough ram, ram usage is maxed and you get lots of storage swap

 

[Random_Kabyle]

cpu/gpu runs as they should
your issue is not having enough ram, ram usage is maxed and you get lots of storage swap

Is it because it's not running at proper clock speeds or is it a hardware problem ?

 

[kerberos_20]

Is it because it's not running at proper clock speeds or is it a hardware problem ?

ram is storage, its full, it overfilled by 30%, which uses your data drive, and that is very slow
close some background apps, reduce texture details in game

 

[Random_Kabyle]

ram is storage, its full, it overfilled by 30%, which uses your data drive, and that is very slow
close some background apps, reduce texture details in game

In task manager apart from bitdefender and steam I don't see any apps that use a lot of memory task manager
And for the texture details it was already set to the lowest in game

 

[kerberos_20]

In task manager apart from bitdefender and steam I don't see any apps that use a lot of memory task manager
And for the texture details it was already set to the lowest in game

switch to detail page, right click on any column label like "name", click on "select columns", and checkmark column labeled as "commit charge", confirm with ok button, then move commit column close to "name" column and sort it

 

[Random_Kabyle]

switch to detail page, right click on any column label like "name", click on "select columns", and checkmark column labeled as "commit charge", confirm with ok button, then move commit column close to "name" column and sort it

Here's what I got commit charge

 

[kerberos_20]

Here's what I got commit charge

that would be 5GB ram from this screen, + up to 1GB from rest of tiny threads
aside from closing bitdefender, theres not much headroom

 

[Random_Kabyle]

that would be 5GB ram from this screen, + up to 1GB from rest of tiny threads
aside from closing bitdefender, theres not much headroom

So almost half of my Ram is used by default
I should have choosen the ideapad with the 32gb of ram 🥲

 

[kerberos_20]

So almost half of my Ram is used by default
I should have choosen the ideapad with the 32gb of ram 🥲

16gig of ram isnt really much for todays games, its barely enough for pcs with dedicated GPUs

 

[Random_Kabyle]

16gig of ram isnt really much for todays games, its barely enough for pcs with dedicated GPUs

If I decrease the Vram from 2gb to 1gb will it improve?

 

[kerberos_20]

If I decrease the Vram from 2gb to 1gb will it improve?

nope, it would get worse

 

[thestryker]

It looks like bitdefender is using an awful lot of memory. I don't know if that's a primary source of your issues, but it can't be helping.

I'm able to use my ROG Ally fine with a 10GB/6GB system/video memory split. I haven't done a lot of optimization on the install, but I did get rid if extraneous things which weren't being used. If you're trying to play games you should really have at least 4GB allocated for video memory.

 

[Random_Kabyle]

It looks like bitdefender is using an awful lot of memory. I don't know if that's a primary source of your issues, but it can't be helping.

I'm able to use my ROG Ally fine with a 10GB/6GB system/video memory split. I haven't done a lot of optimization on the install, but I did get rid if extraneous things which weren't being used. If you're trying to play games you should really have at least 4GB allocated for video memory.

I can't go up to 4GB, in my bios the max is 2GB