Hi guys, need some help here as I am really stumped.
Overview of hardware etc:
NAS - Seagate Business Storage 4-Bay NAS (8TB) Model # - SRN04D
Old ISP - TalkTalk
New ISP - Sky
IP Address of NAS - 192.168.1.16 (Under old ISP)(and new ISP?)
Connection of NAS to Sky Hub via a TP-Link 8 gigabit switch.
Recently, we have just switched over to Sky and installed the Sky Hub - everything on our network (Mobile devices, Consoles, Computers etc) all works perfectly, apart from our Network Attached Storage.
It has been since the switch to Sky where the problem has started in that the Network will not pick up the NAS at all. So far I have tried rebooting everything, changing Ethernet cables, expanding address range within the Sky Hub homepage from 192.168.0.2 - 192.168.0.254 to 192.168.0.2 - 192.168.1.254.
The only thing I can think of is that the IP of the NAS needs changing so that it can be picked up by the Sky Hub(?), but doing this I am not sure as the Seagate NAS Discovery is not picking up the NAS either.
One final thing, I have tried pinging both the IP Address of the NAS (192.168.1.16)(this returns all packets lost) and pinging the Host BA-XXXXXX (which the ping cannot find the host) - which to me indicates that the NAS is simply not on the network for something.
Sorry if the above seems a little fragmented but I tried my best to include everything to help you guys help me!
Thank you very much in advance
Overview of hardware etc:
NAS - Seagate Business Storage 4-Bay NAS (8TB) Model # - SRN04D
Old ISP - TalkTalk
New ISP - Sky
IP Address of NAS - 192.168.1.16 (Under old ISP)(and new ISP?)
Connection of NAS to Sky Hub via a TP-Link 8 gigabit switch.
Recently, we have just switched over to Sky and installed the Sky Hub - everything on our network (Mobile devices, Consoles, Computers etc) all works perfectly, apart from our Network Attached Storage.
It has been since the switch to Sky where the problem has started in that the Network will not pick up the NAS at all. So far I have tried rebooting everything, changing Ethernet cables, expanding address range within the Sky Hub homepage from 192.168.0.2 - 192.168.0.254 to 192.168.0.2 - 192.168.1.254.
The only thing I can think of is that the IP of the NAS needs changing so that it can be picked up by the Sky Hub(?), but doing this I am not sure as the Seagate NAS Discovery is not picking up the NAS either.
One final thing, I have tried pinging both the IP Address of the NAS (192.168.1.16)(this returns all packets lost) and pinging the Host BA-XXXXXX (which the ping cannot find the host) - which to me indicates that the NAS is simply not on the network for something.
Sorry if the above seems a little fragmented but I tried my best to include everything to help you guys help me!
Thank you very much in advance