NEC NR-7700 Problem

[Guest]

Hi, I recently purchased an OEM NEC nr-7700.
I'm running WIN2K, and even though the writer is 12x, it seems to be writing at only 4x in crdwin and nero.
Please help.

 

[Stick_e_Mouse]

errr...this might sound obvious, but are you sure the write settings are at "max" or 12x??

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[Guest]

I tried both 12x and MAX but neither works.

 

[FatBurger]

You might have to reinstall the programs. Sometimes things get messed up with the DDLs in CD burning programs.

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If buttpluginside gets banned, I'll be so happy I'll even go buy an Intel.

 

[Guest]

Burning a complete cd in 8x mode takes around 10 minutes, which is normal I guess. However when I switch to 12x mode, it suddenly takes 18 minutes (like 4x). I've tried Nero, Fireburner, CloneCD, CDRWIN and I get the same results.
The drive works fine under Win9x or ME.

 

[Parid]

I got my CDRW about two weeks ago. I'm having the EXACT same problem with mine. It's also an NEC 7700A. I have tried, Nero, Easy CD 5, and Firburner with all the same results. I have tried taking it down to 10x though. Does anyone know of any firmware updates for this drive? I can't find anything out there on it.

I'm sure it isn't a data flow issue, and since it hapens in all my applications I dont' think it's a bad install.

The drive is on it's own IDE channel and the HD it's taking its info is on has it's own channel and that isn't even an os on it, I should be able to flow 12x burning no problem.

Anyone have any ideas?

 

[Guest]

I e-mailed NEC tech support and this is what they told me:

>As you write the unit works fine with ME or Win9x. So the >problem can´t be
>the drive, it has to be W2000 or the drivers and the >burning software.

>As the NR-7700 is an ATAPI-device, there is no need for >special drivers
>when using operating systems like Windows 9x/ME/NT/2000, >because the
>drivers are already embedded there. Up to now we didn´t >receive any
>problems with W2000 standard ATAPI driver.

>As you may know the drive uses an internal CD media table. >The CD-Burner
>recognizes the speed of the inserted recordable cd with >this table . If a
>recordable cd is not recognized, the cd-burner will
>use a lower speed. Maybe this happened with the media you >used.

the problem with this explanation is that i used the same media. and it works in win98 and doesn't in win2000

 

[FatBurger]

So the >problem can´t be
>the drive, it has to be W2000 or the drivers and the >burning software.

Welcome to the world of tech support

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[Guest]

the address of NEC tech support is :

hotline@de.neceur.com

i encourage everyone who's experiencing problems with this drive to email NEC and complain.

 

[Guest]

when i installed the drive for the first time, it didn't work because there were no ASPI drivers installed, so I downloaded a copy from the net. i wonder if that is causing this problem

 

[Parid]

Hurm, I tried a new WNASPI32.DLL my self and I seam to still get the same affect. I'm burning at like 2x now, a little under 30min per cd. Its really starting to frustrate me.

One thing I have found is that when I use Nero and turn justlink off it seams to kill the cd. Last time I was burning with nero, with justlink on, it said it used jsutlink something like 84 times to save the cd.

Thats silly! I used SiSoft to run a couple quick benchmarks on my HD. On the drive I had the source files on i got something like 17MB/sec, MUCH more then the 1.2MB/sec needed to do 12x burning. Whats goign on? My old 4x drive didn't have any problem.

I haven't tried my drive in a win98 machine yet, but I think I will tonight.

I sure hope this isn't 2k related, I don't have enough to go out and buy another cdrw.

 

[Parid]

I tried out that email address that was posted before and I acutaly got a responce!

FYI:

Dear Sir,

We are in contact with our product specialists in Japan. This problem seems to be chipset related because allmost all problems reported in this category seem to happen on systems with VIA chipsets (some on AMD chipsets). Our colleagues in Japan already have solved the problem with AMD Chipsets. As far as the problem with VIA is concerned we are still waiting for a solution. It is strange that most customers face this problems when using Windows 2000, but not Windows 9x/ME.

Attached you will find the newest firmware which already has the fix for AMD chipsets.

BTW, I will try to keep an eye on the discussion @ tomshardware ;-)

Best regards

NEC Hotline (GWI)

I haven't had a chance to test out the new firmware yet. It's only about 200k so if anyone wants me to email it to them just let me know and I would be more then happy to pass it along. As I have a via chipset I don't have much hope for it to help me but if anyone has an AMD chipset board you might just be in luck.

Has anyone tried running there NEC 7700 on a non-intergrate IDE controller? Like on a Promise PCI card? My motherboard has a raid card built in and I'm goign to try it tonight. If this problem is chipset realted we might be able to bypass the problem by useing a differant IDE controller. Has anyone tried this yet?

Parid

 

[Guest]

Why mine Nec CD-RW NR-7700 records to CD's (BASF 1x-16x, Verbatim 1x-12x) only by 8x speed
and other models of CD-R's records by 12x speed.