Question (NEED FAST RESPOND) My CPU only post at my motherboard, not others.

[Phillippe Ferdinand]

Hello Tom's Hardware

So I recently sold my Intel Core i3-4160 CPU (Haswell-R) to a customer and when he tested the CPU he said that the CPU did not post in his system.

My motherboard is an ASRock H81M VG4 rev. 2 (bios 1.5 "supports haswell r")
And before I shipped it, I tested the CPU and is perfectly fine no flaws.

He tested the CPU with a Gigabyte H81M DS2 rev. 3 which technically should support the CPU out of the box.

What Im getting at this point is why did the cpu only works at my mobo and not others.
*I have sold it 2 times and they always came up with no post at their system

I'm really confused as this is definitely not a Bios related problem, is there anyway that my mobo saved its settings to my CPU as I no longer have a clue on what's going on.. Please help. Thx

(My customer have tested it with working Ram, GPU)

 

[Dark Lord of Tech]

Should run ,CPU didn't save settings. I built one a few years ago for my youngest son and INSTALLED THE 4170 with no issues so it should run.

 

[PC Tailor]

Well you never ultimately know how they've configured the rest of their set up - whilst I suspect it wouldn't make much difference, I wonder if resetting their CMOS would help.

An easier way to tell would be to test it on another MB yourself.

 

[Phillippe Ferdinand]

Should run ,CPU didn't save settings. I built one a few years ago for my youngest son and INSTALLED THE 4170 with no issues so it should run.

Thanks for the reply.

That is just what I thought. I don't know what could be causing the CPU to not boot at others since mine is a relatively generic mobo that doesn't have any problems. This has happened 2 times to my customer (yes, the same i3) and their motherboard isn't some crappy mobo with outdated bios. But because it only happens to boot at my system I wonder if there are some settings / configuration related to only my mobo.

 

[Dark Lord of Tech]

No reason it shouldn't run , it must be an issue on their end setting it up.

 

[Phillippe Ferdinand]

Well you never ultimately know how they've configured the rest of their set up - whilst I suspect it wouldn't make much difference, I wonder if resetting their CMOS would help.

An easier way to tell would be to test it on another MB yourself.

Thanks for the reply

Well I cant say for sure but looks like cmos isn't the case. I couldn't try with other mobos myself because i only have one that works perfectly fine with the i3 and is currently my personal rig. thanks