Question NEED HELP! GPU getting disabled in Device Manager ?

[Trickster35]

Hi everyone,

while doing some basic tasks on my PC like watching twitch and scrolling online or playing games my GPU (RX 6600) gets turned off(I guess it turns off because when I go into Device Manager it has an error triangle next to it) and my AMD Adrenaline disappears. The whole screen goes black for a few seconds and I have to CTRL+Shift+Windows+B it to be able to do anything when it happens. I have no idea why it is happening and what to do.

CPU: CPU AMD Ryzen 5 5600X (4.6GHz,35MB,65W,AM4) BOX, 100-100000065BOX
GPU: Sapphire RX6600 Pulse Gaming, 8GB GDDR6, 11310-01-20G
MBO: MSI B450 Tomahawk Max II, AMD B450, AM4, 7C02-014R
PSU: Napajanje Corsair 650W CX650F RGB White, 80 PLUS Bronze, CP-9020226-EU
RAM: DDR4 16GB (2x8) Patriot 3200MHz Viper Steel, PVS48G320C6, cl16
SSD: Kingston SSD 1TB, A2000, M.2 2280, NVMe, PCIe 3.0 x4, SA2000M8/1000G 720TBW

I am happy to share any information needed to solve this issue.

 

[EyyMunchian]

Hi everyone,

while doing some basic tasks on my PC like watching twitch and scrolling online or playing games my GPU (RX 6600) gets turned off(I guess it turns off because when I go into Device Manager it has an error triangle next to it) and my AMD Adrenaline disappears. The whole screen goes black for a few seconds and I have to CTRL+Shift+Windows+B it to be able to do anything when it happens. I have no idea why it is happening and what to do.

CPU: CPU AMD Ryzen 5 5600X (4.6GHz,35MB,65W,AM4) BOX, 100-100000065BOX
GPU: Sapphire RX6600 Pulse Gaming, 8GB GDDR6, 11310-01-20G
MBO: MSI B450 Tomahawk Max II, AMD B450, AM4, 7C02-014R
PSU: Napajanje Corsair 650W CX650F RGB White, 80 PLUS Bronze, CP-9020226-EU
RAM: DDR4 16GB (2x8) Patriot 3200MHz Viper Steel, PVS48G320C6, cl16
SSD: Kingston SSD 1TB, A2000, M.2 2280, NVMe, PCIe 3.0 x4, SA2000M8/1000G 720TBW

I am happy to share any information needed to solve this issue.

In device manager right click the GPU, uninstall the driver, then immediately restart the PC. I am thinking it might just be a corrupt or bad driver.

 

[Trickster35]

In device manager right click the GPU, uninstall the driver, then immediately restart the PC. I am thinking it might just be a corrupt or bad driver.

Maybe but I don't think it's the drives since they aren't new, I have them for atleast a month now and it started happening last few days. It's version 22.3.1 from 9th March 2022. But I can try it next time it happens.

 

[EyyMunchian]

Maybe but I don't think it's the drives since they aren't new, I have them for atleast a month now and it started happening last few days. It's version 22.3.1 from 9th March 2022. But I can try it next time it happens.

Not the drives, the drivers. Each piece of hardware has software that goes along with it that allows it to communicate with the rest of the hardware on your system. These pieces of software are called drivers. When you go into device manager and you see your gpu has the error triangle, right click it and select uninstall device. NOT YOUR DRIVES. After uninstalling the device immediately restart the system.

 

[Trickster35]

Not the drives, the drivers. Each piece of hardware has software that goes along with it that allows it to communicate with the rest of the hardware on your system. These pieces of software are called drivers. When you go into device manager and you see your gpu has the error triangle, right click it and select uninstall device. NOT YOUR DRIVES. After uninstalling the device immediately restart the system.

Omg sorry, it was a typo 🤦‍♂️ I know about drivers. Sorry about that.

 

[Trickster35]

Not the drives, the drivers. Each piece of hardware has software that goes along with it that allows it to communicate with the rest of the hardware on your system. These pieces of software are called drivers. When you go into device manager and you see your gpu has the error triangle, right click it and select uninstall device. NOT YOUR DRIVES. After uninstalling the device immediately restart the system.

So it happened again and I did what you said. Will post here if it happens again.

 

[Trickster35]

It keeps happening.

 

[Xecular]

It seems like this only happens on Radeon cards. I've seen many cases like these (10+) and they've all been Radeon cards. Currently I'm having the same issue. Whenever i launch Osu!, my drivers seem to crash and it disables my gpu.
specs:
GPU: Radeon 6700 XT
CPU: Ryzen 5 5600X
RAM: 16gb 3600mhz RAM