Question NEED HELP! GPU getting disabled in Device Manager ?

Trickster35

Reputable
Jul 24, 2017
13
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4,510
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Hi everyone,

while doing some basic tasks on my PC like watching twitch and scrolling online or playing games my GPU (RX 6600) gets turned off(I guess it turns off because when I go into Device Manager it has an error triangle next to it) and my AMD Adrenaline disappears. The whole screen goes black for a few seconds and I have to CTRL+Shift+Windows+B it to be able to do anything when it happens. I have no idea why it is happening and what to do.

CPU: CPU AMD Ryzen 5 5600X (4.6GHz,35MB,65W,AM4) BOX, 100-100000065BOX
GPU: Sapphire RX6600 Pulse Gaming, 8GB GDDR6, 11310-01-20G
MBO: MSI B450 Tomahawk Max II, AMD B450, AM4, 7C02-014R
PSU: Napajanje Corsair 650W CX650F RGB White, 80 PLUS Bronze, CP-9020226-EU
RAM: DDR4 16GB (2x8) Patriot 3200MHz Viper Steel, PVS48G320C6, cl16
SSD: Kingston SSD 1TB, A2000, M.2 2280, NVMe, PCIe 3.0 x4, SA2000M8/1000G 720TBW

I am happy to share any information needed to solve this issue.
 

EyyMunchian

Honorable
Dec 28, 2016
244
20
10,815
31
Hi everyone,

while doing some basic tasks on my PC like watching twitch and scrolling online or playing games my GPU (RX 6600) gets turned off(I guess it turns off because when I go into Device Manager it has an error triangle next to it) and my AMD Adrenaline disappears. The whole screen goes black for a few seconds and I have to CTRL+Shift+Windows+B it to be able to do anything when it happens. I have no idea why it is happening and what to do.

CPU: CPU AMD Ryzen 5 5600X (4.6GHz,35MB,65W,AM4) BOX, 100-100000065BOX
GPU: Sapphire RX6600 Pulse Gaming, 8GB GDDR6, 11310-01-20G
MBO: MSI B450 Tomahawk Max II, AMD B450, AM4, 7C02-014R
PSU: Napajanje Corsair 650W CX650F RGB White, 80 PLUS Bronze, CP-9020226-EU
RAM: DDR4 16GB (2x8) Patriot 3200MHz Viper Steel, PVS48G320C6, cl16
SSD: Kingston SSD 1TB, A2000, M.2 2280, NVMe, PCIe 3.0 x4, SA2000M8/1000G 720TBW

I am happy to share any information needed to solve this issue.
In device manager right click the GPU, uninstall the driver, then immediately restart the PC. I am thinking it might just be a corrupt or bad driver.
 

Trickster35

Reputable
Jul 24, 2017
13
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4,510
0
In device manager right click the GPU, uninstall the driver, then immediately restart the PC. I am thinking it might just be a corrupt or bad driver.
Maybe but I don't think it's the drives since they aren't new, I have them for atleast a month now and it started happening last few days. It's version 22.3.1 from 9th March 2022. But I can try it next time it happens.
 

EyyMunchian

Honorable
Dec 28, 2016
244
20
10,815
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Maybe but I don't think it's the drives since they aren't new, I have them for atleast a month now and it started happening last few days. It's version 22.3.1 from 9th March 2022. But I can try it next time it happens.
Not the drives, the drivers. Each piece of hardware has software that goes along with it that allows it to communicate with the rest of the hardware on your system. These pieces of software are called drivers. When you go into device manager and you see your gpu has the error triangle, right click it and select uninstall device. NOT YOUR DRIVES. After uninstalling the device immediately restart the system.
 

Trickster35

Reputable
Jul 24, 2017
13
0
4,510
0
Not the drives, the drivers. Each piece of hardware has software that goes along with it that allows it to communicate with the rest of the hardware on your system. These pieces of software are called drivers. When you go into device manager and you see your gpu has the error triangle, right click it and select uninstall device. NOT YOUR DRIVES. After uninstalling the device immediately restart the system.
Omg sorry, it was a typo 🤦‍♂️ I know about drivers. Sorry about that.
 

Trickster35

Reputable
Jul 24, 2017
13
0
4,510
0
Not the drives, the drivers. Each piece of hardware has software that goes along with it that allows it to communicate with the rest of the hardware on your system. These pieces of software are called drivers. When you go into device manager and you see your gpu has the error triangle, right click it and select uninstall device. NOT YOUR DRIVES. After uninstalling the device immediately restart the system.
So it happened again and I did what you said. Will post here if it happens again.
 

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