Question Need help identifying and solving PC problem (probably hardware?)

stickas

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Hello. I've build the pc of the post below (with the changes at the specific post) and past few months, I've noticed some weird problems.
First it seems like some usb slots didn't get consistent power, leading to things like a nebula projector fluctuating light. They were really minor, I thought it was cables not having proper contact or maybe dust. Then my second monitor started having lines like artifacts for less than a second, but it also had problems with chrome tabs leaving a background image on one corner. It was an old one and I've recently removed it and left only the main monitor which is the one in the post.
Now I usually play a game full screen (like warframe, path of exile, or some single player ones) with lowered graphics for smootheness and less stress on the gpu, and have apps like discord in the background and maybe a twitch stream or 2-3 chrome tabs. Sometimes the monitor had also some lines appearing but not consistent enough to evaluate the problem, which prompted me to test a new cable with 144hz refresh rate (old one probably didn't have that mode). It lessened the problem to literally almost never appearing. Then I realized that a game + a chrome tab with video playing (youtube, twitch, etc.) stressed the gpu a bit but not to problems occuring. In path of exile I see the cpu is almost working at a maximum, but I think it's due to the specific game which is kind of demanding of hardware.
I had the pc restart on its own seldom (like 1-2 times in the past 5-6 months) but today I tried alt tabbing from warframe to chrome (3 tabs open, one from twitch and 2 from static image websites) and pc got stuck, sound was looping until it crashed and restarted. Any ideas what might be at fault here?

https://forums.tomshardware.com/threads/new-pc-build-1000-1500-euro.3639586/post-21930488
 
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stickas

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Should be P1.10 if I'm reading it correctly.
Also, I have run passmark test and got these results but memtest doesn't show anything problematic with ram. Probably it's at 29% due to it being only 16gb or maybe lower clock speed than newer ones, I guess.


zznn6bQ.png
 
Should be P1.10 if I'm reading it correctly.
Also, I have run passmark test and got these results but memtest doesn't show anything problematic with ram. Probably it's at 29% due to it being only 16gb or maybe lower clock speed than newer ones, I guess.


zznn6bQ.png
The latest bios is F19b. Your seems outdated. Try the bios update. It very well mjay fix the issue.

Let us know how that goes.
 
Then I realized that a game + a chrome tab with video playing (youtube, twitch, etc.) stressed the gpu a bit but not to problems occuring

You mention chrome a lot and if you have MSI Afterburner doing nothing but having chrome open watch MSI just how much chrome digs into and kicks up the GPU while your on the internet.

Add your gaming, have chrome open and discord all at the same time.

I would turn off hardware acceleration in chrome and also in discord. See if things smooth out.:)
 
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stickas

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Ok after updating the bios to v. 3.40, I had the pc stopping at the asrock logo (without the loading animation that goes into windows after it), then black screen while the pc was on. Now I got a blue screen while trying to start it, prompting for repair with the error 0xc0000428, which when I restarted ended up again with the black screen. Restart got me into BIOS that was missing 2 of the 3 disks, only the nvme (windows one) was shown. Then, exiting made the pc boot properly to windows.
There were a couple of windows updates today as well so that might be the case? There is an error (0x80070643) there as well now when checking for updates.

Edit: new boot, didn't go to the asrock logo at all. changed the settings in bios to show normal POST messages instead of the logo and actually loaded almost instant to windows (fast boot is disabled).
Edit2: nope, restarted to test and didn't even POST, just stayed as a black screen
 
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