Hey everyone,
I'm helping a friend troubleshoot their PC and we’re running into a few major issues:
The motherboard has an 8+4 pin CPU power setup, but only the 8-pin connector is currently plugged in. The additional 4-pin is completely unused. The PC boots and works, but when gaming (we tested Warzone), the performance is terrible — the GPU sits around 40% usage, and the CPU is obviously a bottleneck.
We also tested Cinebench R24 multicore and scored 788 points, while I found the 12600K should be getting around 900+ normally. The CPU isn’t boosting to its full 4.9GHz, and the RAM is only running at 2133MT/s because enabling XMP crashes the system. Also, if we install more than 32GB of RAM, the PC refuses to boot at all.
Some extra context:
Given all this, my main suspects are:
Any advice on what the biggest priority should be?
Should we immediately replace the PSU and properly connect both CPU power cables first before doing anything else?
Would love any input from people who've seen similar issues. Thanks!
I'm helping a friend troubleshoot their PC and we’re running into a few major issues:
- Specs:
- CPU: Intel Core i5-12600K
- GPU: RTX 4060 Ti
- Motherboard: Z670-P4 Gaming Carbon Pro
- PSU: 500W non-modular (unknown brand)
- RAM: 32GB
The motherboard has an 8+4 pin CPU power setup, but only the 8-pin connector is currently plugged in. The additional 4-pin is completely unused. The PC boots and works, but when gaming (we tested Warzone), the performance is terrible — the GPU sits around 40% usage, and the CPU is obviously a bottleneck.
We also tested Cinebench R24 multicore and scored 788 points, while I found the 12600K should be getting around 900+ normally. The CPU isn’t boosting to its full 4.9GHz, and the RAM is only running at 2133MT/s because enabling XMP crashes the system. Also, if we install more than 32GB of RAM, the PC refuses to boot at all.
Some extra context:
- The CPU and motherboard were used previously by someone else for a few years, no overclocking done during that time.
- I was remotely connected via TeamViewer during testing, so there was some background load, but nothing major that would explain this level of performance drop.
Given all this, my main suspects are:
- Missing 4-pin CPU power might be limiting CPU power delivery and boost behavior.
- Weak 500W PSU (and probably low quality) struggling to provide clean power to the system.
- RAM instability due to poor power delivery or motherboard stress.
Any advice on what the biggest priority should be?
Should we immediately replace the PSU and properly connect both CPU power cables first before doing anything else?
Would love any input from people who've seen similar issues. Thanks!