Hi guys
After a few problematic issues with my Striker extreme i had to send it back to Asus via CCL Computers because of it not posting, the system had been running for about a year, and then about 8 weeks ago it just shut down and came up with a bios error message, if you turned it on all that would happen is the fans and lights would come on for a few seconds, then it would shut down again, the fault was the bios, but when i sent it back they noticed one of the CPU pins had been bent slightly, and refused to repair it, thus sending back to me.
I then, with alot of number trying got through to a guy from ASUS UK that was a great help, and now the board is on its way back, this time to be repaired, ignoring the bent pin(which has now been straightened) and replacing the BIOS chip.
I dont need any help on this issue, but i thought i would be a helpful chap and give you the ASUS contact details i have found to be a great help, as i know how much of a headache it can be trawling the intenet to try and find the contact details.
Charlie Payne
ASUS UK
Focus 31
West wing 1st fLOOR
Cleveland Road
Hemel Hempstaed
Hertfordshire
HP2 7BW
warranty@asustek.co.uk
Support Line number - 01442 202730
Tech Support - 01442 202716
You can also send your Motherboards back for RMA via a company that ASUS use, and will probable give you the details of:
Creative Computing
1429 - 1437 Pollokshaws Road
Shawlands
Glasgow
G41 3RQ
Switchboard - 0141 6497577
www.creativecomputing.net
you will have to go to the website to buy an RMA for £16.00 from their shop, if u go into shop, and look in the menu on the left you will see ASUS RMA, click on that and purchase the RMA, dont worry, ASUS dont as yet have the RMA facilities in the UK so are using this company for the time being.
DO BE WARNED...........make sure that there are no bent pins or signs of abuse, as ASUS will not even look at the Board if they see it....and they will....and they will return the board back to you with a lovely blown up picture of the bent pins/faults.
Hope this helps guys
Chris