[SOLVED] need help with my new RTX 2080 ti

11blackjack11

Distinguished
Mar 22, 2015
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2
18,595
i need help with my new rtx 2080 ti that just came in today i just installed it and the drivers but 2 fans wont spin all 3 spin on boot up for a quick second but when i use msi after burner one fan at the back well spin but not the other two did i get a bad card?
 
Solution

EVGA GeForce RTX 2080 Ti FTW3 Ultra Gaming - has iCX2 Technology.
iCX2 Technology uses asynchronous fans to cool graphics card components only as needed. These fans spin at different rates, ensuring that the correct areas of the card are cooled and reducing noise in the process.

11G-P4-2487-KR_EN.jpg

Phaaze88

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Ambassador
It would be easier to just RMA the card.
If you ramp the fan slider in Afterburner all the way to 100% do they all spin? If no, then RMA the card.

Any other fan controller software installed? If no, then RMA the card.

There is another option to remove the cooler off the card and make sure the fan power connectors are secured, but I think it'll be easier to just RMA the card.
Unless, you already know how to do that... there are videos that show you how, but it's at your own risk. I think you should just RMA the card if the answers to the first 2 questions are 'no'.
 

11blackjack11

Distinguished
Mar 22, 2015
105
2
18,595
It would be easier to just RMA the card.
If you ramp the fan slider in Afterburner all the way to 100% do they all spin? If no, then RMA the card.

Any other fan controller software installed? If no, then RMA the card.

There is another option to remove the cooler off the card and make sure the fan power connectors are secured, but I think it'll be easier to just RMA the card.
Unless, you already know how to do that... there are videos that show you how, but it's at your own risk. I think you should just RMA the card if the answers to the first 2 questions are 'no'.
i downloaded precision X1 and ramped up the fans to 50% to see if they all spin and they do but when it comes to msi after burner i'll do the same thing but than only one fan well spin and the rest wont move
 
May 4, 2019
50
1
35
i need help with my new rtx 2080 ti that just came in today i just installed it and the drivers but 2 fans wont spin all 3 spin on boot up for a quick second but when i use msi after burner one fan at the back well spin but not the other two did i get a bad card?
i had a simmilar problum if the connector for the fans is expossed dissconect and reconnect also try lightly pull on the fan outwards and inwards with anti static gloves while its on till you fell a bit of force
 

11blackjack11

Distinguished
Mar 22, 2015
105
2
18,595
i had a simmilar problum if the connector for the fans is expossed dissconect and reconnect also try lightly pull on the fan outwards and inwards with anti static gloves while its on till you fell a bit of force
thanks but it think i might of figured this one out i downloaded precision x1 and idk it did a flash firmware update? i manual controlled the fans from there and they all span than i turned off precision x1 to see how it did on its own gamed for awhile and than i saw they started all spinning
 

11blackjack11

Distinguished
Mar 22, 2015
105
2
18,595
i had a simmilar problum if the connector for the fans is expossed dissconect and reconnect also try lightly pull on the fan outwards and inwards with anti static gloves while its on till you fell a bit of force
but for some reason the card hates MSI after burner when i use it the same thing with the fan happens 1 will spin and the others wont i find that weird
 
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