[SOLVED] Need help with possible spyware

crankyandchaco

Honorable
Aug 1, 2014
71
0
10,630
Hello, My friend said someone sent him a link that allowed them access to some of their [his ?] data. can someone check the link for me?
and if there is spyware show me how to remove it safely? <<Suspicious link removed by moderator>>

If anyone can help me I am grateful <<Inappropriate offer removed by moderator>>
 
Last edited by a moderator:
Solution
If you want to get some indication of what is going on, run these.

Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.
View: https://i.imgur.com/qERgl4y.gif


Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on...

Johnwmel

Notable
Jan 21, 2021
275
21
865
If you want to get some indication of what is going on, run these.

Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.
View: https://i.imgur.com/qERgl4y.gif


Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
https://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml
https://www.freewarefiles.com/screenshot.php?programid=54166
Forum
FAQ - Malwarebytes won't run or failed to resolve my issues
Scanning, you will get something like this.
View: https://i.imgur.com/4NZ5Qw0.gif

View: https://i.imgur.com/rRfr1oD.gif

View: https://i.imgur.com/tShE6tQ.gif

View: https://i.imgur.com/iJZHDC0.gif

After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
If too large, upload to a site of your choosing.
Follow these directions, until you get to Export.
https://support.malwarebytes.com/hc/en-us/articles/360038479194
 
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Solution