[SOLVED] Need help with possible spyware

crankyandchaco

Honorable
Aug 1, 2014
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Hello, My friend said someone sent him a link that allowed them access to some of their [his ?] data. can someone check the link for me?
and if there is spyware show me how to remove it safely? <<Suspicious link removed by moderator>>

If anyone can help me I am grateful <<Inappropriate offer removed by moderator>>
 
Last edited by a moderator:
Solution
If you want to get some indication of what is going on, run these.

Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.
View: https://i.imgur.com/qERgl4y.gif


Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on...
If you want to get some indication of what is going on, run these.

Step 1: Run AdwCleaner
https://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click Scan Now
Click on Quarantine for all it finds.
Reboot.
Please Copy & Paste the contents of that logfile with your next reply.
View: https://i.imgur.com/qERgl4y.gif


Step 2: Run Malwarebytes Anti-Malware ( MBAM ) Use Threat Scan. Make sure Rootkit scan is on.
https://www.softpedia.com/get/Antivirus/Malwarebytes-Anti-Malware.shtml
https://www.freewarefiles.com/screenshot.php?programid=54166
Forum
FAQ - Malwarebytes won't run or failed to resolve my issues
Scanning, you will get something like this.
View: https://i.imgur.com/4NZ5Qw0.gif

View: https://i.imgur.com/rRfr1oD.gif

View: https://i.imgur.com/tShE6tQ.gif

View: https://i.imgur.com/iJZHDC0.gif

After a restart ( if required ) Copy & Paste the contents of the scan into your reply.
If too large, upload to a site of your choosing.
Follow these directions, until you get to Export.
https://support.malwarebytes.com/hc/en-us/articles/360038479194
 
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