Hoping for some community help. I've got slow WiFi speeds despite excellent speed to my modem.
My current set up has my ISP Bell sending Gigabit internet from the street to their Sagemcom HomeHub 3000 combined Modem/Router in the basement. When the house was built a second enterprise grade Luxul-XAP1410 router was connected via Cat6 through the wall to the second floor. I'm able to log into the combined Modem/Router and see there are 16 devices connected. I believe this is all of my devices and I don't think anything is connecting to the Luxul Router.
I don't know how to connect to the Luxul Router. When it was set up my the builders tech company they set up both wifi with the same name and password so devices would automatically connect to both. I know the default ip should be 192.18.0.10 but I'm not connected to it wirelessly with my laptop therefore I can't find it in my browser. Also, I don't think there is any additional Ethernet port on it to connect directly. I'm very disappointed with my speed test results from my phone and PC which I've listed below. I've run multiple tests and these values are typical. I've also spoken to my ISP and they assure me the speed tests to the modem are accurate and it's an issue "inside my home".
I'd love direction as I know very little about home networking and don't know where to go from here.
ISP: Bell
Modem/Router - Sagemcom Home Hub 3000
Router #2 - LuXul XAP1410
Laptop - ASUS GL502V
Phone - Pixel 3XL
Speed tests: down/up
From ISP to modem: 1.1Gbps / 824
On PC: 174 / 101
On Cell: 52 / 94
My current set up has my ISP Bell sending Gigabit internet from the street to their Sagemcom HomeHub 3000 combined Modem/Router in the basement. When the house was built a second enterprise grade Luxul-XAP1410 router was connected via Cat6 through the wall to the second floor. I'm able to log into the combined Modem/Router and see there are 16 devices connected. I believe this is all of my devices and I don't think anything is connecting to the Luxul Router.
I don't know how to connect to the Luxul Router. When it was set up my the builders tech company they set up both wifi with the same name and password so devices would automatically connect to both. I know the default ip should be 192.18.0.10 but I'm not connected to it wirelessly with my laptop therefore I can't find it in my browser. Also, I don't think there is any additional Ethernet port on it to connect directly. I'm very disappointed with my speed test results from my phone and PC which I've listed below. I've run multiple tests and these values are typical. I've also spoken to my ISP and they assure me the speed tests to the modem are accurate and it's an issue "inside my home".
I'd love direction as I know very little about home networking and don't know where to go from here.
ISP: Bell
Modem/Router - Sagemcom Home Hub 3000
Router #2 - LuXul XAP1410
Laptop - ASUS GL502V
Phone - Pixel 3XL
Speed tests: down/up
From ISP to modem: 1.1Gbps / 824
On PC: 174 / 101
On Cell: 52 / 94