Need Router Help!

[Caleb Hager]

Hello,

Our router keeps dropping offline every so often. Its a netgear gear WNR3500. I have time warner cable and this modem is just the one that comes with time warner cable. I would like to know why this is happening. It is very annoying and the only thing that fixes it it unplugging everything. Thank you in advance.

Sincerely,
Caleb

 

[Saga Lout]

Could you please bring up the Command Prompt - in XP Start>Run - later versions Search>Run) and at the prompt, type the following:-
cmd /k ipconfig /all
then press Enter. Right click anywhere in the black form and choose SelectAll then press Control and C together. To reproduce that in a Post an Answer form here is to press Control and V, then you can add anything you like to the message. With that information, someone will be along to help.

 

[Caleb Hager]

Could you please bring up the Command Prompt - in XP Start>Run - later versions Search>Run) and at the prompt, type the following:-
cmd /k ipconfig /all
then press Enter. Right click anywhere in the black form and choose SelectAll then press Control and C together. To reproduce that in a Post an Answer form here is to press Control and V, then you can add anything you like to the message. With that information, someone will be along to help.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Deadlierduck21>cmd /k ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 94-DE-80-2A-F9-37
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a5a4:67b9:86d6:5ba2%11(Preferred)
IPv4 Address. . . . . . . . . . . : 10.0.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Sunday, May 26, 2013 8:24:06 AM
Lease Expires . . . . . . . . . . : Monday, May 27, 2013 8:24:05 AM
Default Gateway . . . . . . . . . : 10.0.0.1
DHCP Server . . . . . . . . . . . : 10.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 244637312
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-FB-45-6A-94-DE-80-2A-F9-37

DNS Servers . . . . . . . . . . . : 10.0.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{7D9621A8-51BA-4C8A-9109-85CCC0BEEFC4}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:24be:654:ba7b:d4b0(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::24be:654:ba7b:d4b0%13(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Deadlierduck21>

 

[Caleb Hager]

I use ethernet and it never goes out on my PC, the others in the house that use laptops there signal always goes out.

 

[Saga Lout]

In Control panel>Device Manager>Network Adapters>Ethernet Adapter, under the Power Management tab, is there a tick in "Allow the computer to turn this device off to save power"? If so, remove it, click Apply then OK and see if that helps it remain on for longer.