netgear 4500 router flashing but can't reflash firmware

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Melissa Reagan

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Feb 24, 2015
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Internet was working but smart TV couldn't get internet. Tried reset, now power button flashing. Before I tried it I noticed light by smart TV port was orange, not green. Now I get nothing. Tried using net genie but it says computer not connected to router, but it is. Downloaded firmware update but can't go to router login because I can't connect through router. . No idea what to do.
 
Solution
Okay Melissa, My name is Tom by the way.

On the wired computer if you type 192.168.1.1 does it ask for a password ?

if so try admin and password and see if you get in, those are usually netgear defaults.

you can then look on the setup screen and follow the wizard if you can get in.



Melissa,
I am so glad it worked for you. I don't know if you or your husband are the technical sort, but I do all that stuff around here for everyone and I'll be glad to help you with any computer/internet/router stuff in the future. It's easier since our hardware is similar.

We just had some people in the hospital and it sucks, I hope you two do well and your hubby makes a good recovery.