Question Never seeing Ethernet Adapter in Device Manager.

Dec 28, 2022
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1
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I have been trying to get my ethernet to work on my desktop. I have plugged it into a known good switch, with a known good cable. I've also tried to bypass the switch by going straight to my router and still no luck. I have made sure that my LAN controller is enabled in BIOS, the adapter never shows up in device manager (even under the disabled drivers section,) I also get no link lights when I plug an ethernet cord into my PC.

I have tried to clear my BIOS with the BIOS reset header on my MOBO, I have reinstalled the drivers twice now from the manufactures website. I've ran windows troubleshooter and they can't find anything (likely because it's not picking up the driver.) I did put in a ticket with Gigabyte support, however with their track record it'll take them some time to get back with me.

My Wi-Fi does work for both 2.4Ghz and 5Ghz, just looking to limit some packet loss and network issues while gaming.

Hardware information:
MOBO: Gigabyte z590 Aorus Elite AX
CPU: Intel i5-11400F
GPU: Nvidia RTX 3060
RAM: 16 GB Corsair Vengeance (2x 8gb sticks)
Windows Version: Windows 10 Pro 22H2
 
Can you show screenshot from Device Manager - network controllers section expanded?
(upload to imgur.com and post link)

Download and install
Intel INF chipset drivers and​
Realtek LAN driver.​

 
Can you show screenshot from Device Manager - network controllers section expanded?
(upload to imgur.com and post link)

Download and install
Intel INF chipset drivers and​
Realtek LAN driver.​

View: https://imgur.com/a/kizK5QQ


I had the Realtek LAN driver installed, the INF chipset drivers was one I missed so I installed it but same result. I did see the kernel debug adapter is an options now. I did restart after both downloads to make sure they took effect.
 

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