New AMD Athlon X4 860K + MOBO freeze problem

[dnalor5]

Hello

I recently bought a new MOBO and a CPU with a cooler for my desktop PC. That’s where my problem started: freezing with a buzz noise, no response, it isn’t reacting to mouse or keyboard input (ctrl+alt+delete/ctrl+shift+esc). There is no blue screen. The only way to get rid of it is to force a restart or wait some minutes. The freeze occurs mainly while playing games or watching a movie/ flashplayer videos on the internet. But it also happened several times while on home screen.

My rig:
CPU: AMD Athlon X4 860K Quad Core Processor 3,70 GHz (max. TDP 95W)
MOBO: GIGABYTE GA-F2A58M-DS2H - AMD A58
CPU cooler: SilentiumPC Spartan PRO HE924
GPU: MSI GeForce GTX 650 Ti Power Edition 1GB (max. TDP 110W, recommended power supply 400W+)
HDD: WD Blue 1000GB 64MB cache (max TDP 6.8 W)
DVD drive: Samsung SH-118CB
RAM: Rendition Memory RM25664BA1339 2GB DDR3 1333 240pin Non-ECC Bare
PSU: FSP Raider 550 W

The event logger shows the event ID 41 Kernel-Power (63), where it states: that the system has restarted, before being completely shut down. This might have been caused by an unexpected power supply fail or the system stopped to react. (translated)

While it is true, that the system stopped reacting I am concerned with the power supply. Could it be too weak for my PC? And if not, do you have any ideas what could be wrong, is it a faulty MOBO or CPU I got?

After a suggestion I got earlier I bought a new HDD, so the problem should be somewhere else. I also tested the RAMs with memtest86 and they passed. GPU tested with FurMark (1,5 hour, min 40C max 71C), however, the first time I started the test it froze. CPU tested with primer95 (min 55C, max 83C) over night with no problems. When I lunched Prime95 and FurMark at the same time for a bit more than a 1 hour: CPU max 97C (average 93C), GPU max 77C and stable at that point, no freezing.

RAMs are DDR3, which is supported by my MOBO, I don’t think it’s a compatibility problem. But they are 8 years old, so it still could be them.

I also got a screen of the HW monitor: here

 

[scout_03]

you voltages reading are weird use this http://www.hwinfo.com/download.php and recheck on the sensor page also your temp are to high what case model you have and how the fan are set in post back the hwinfo readings the hdd at 51 c is also high .

 

[dnalor5]

Thanks for your replies

Let's start with the voltages, I don't really understands what's going on there, so I'll just post a screenshot: here

My case is a Medion pc mt7 med mt 516, this is the closest and best example: here
The original CPU fan got its air from the side and it's true that the new one clearly doesn't (the back side is sealed). So I installed a small fan from the outside of the case, so it blows air inside from the spot, where the original fan was. I was just improvising, it was most likely a bad idea. image

I also did everything in the troubleshooting before, except one crucial thing, checking if my MOBO supports my RAM. Since the MOBO supports devices from 1333MHz and the RAMs should operate at that rate, I thought that it's all right. But the HWiNFO64 displays: Memory speed: 666.7 MHz (DDR3-1333 / PC3-10600). After some googling I found out, that I have to multiple the number 2x to get the right value, right?
I also checked the list of supported memories, which I should have done in the first place, and mine are not there at all (according to their Module Part Number).

So I guess the problem lies there, even though the PC operates normally, which seems odd to me, since they shouldn't be compatible at all.

 

[scout_03]

reverse the back fan so it could pull hot air out , i would try to use another psu for test it is him or the board that made these false readings you have to find out . adding this could you post a picture of the case front panel off and the inside of the case .

 

[dnalor5]

reverse the back fan so it could pull hot air out , i would try to use another psu for test it is him or the board that made these false readings you have to find out . adding this could you post a picture of the case front panel off and the inside of the case .

Here are some photos, I'll try to use an other psu later this day and post the results

 

[scout_03]

not very good air flow case if you could mod the back plate below the psu around where medion tag is to be able to put a fan there as out and behind the front panel cover and grille could you put a fan there as intake ,but the best would be to get a case with front top and back fan holes already med for the air flow and cooling .

 

[dnalor5]

not very good air flow case if you could mod the back plate below the psu around where medion tag is to be able to put a fan there as out and behind the front panel cover and grille could you put a fan there as intake ,but the best would be to get a case with front top and back fan holes already med for the air flow and cooling .

Yea I was actually thinking about cutting a hole on the back side for a fan, I'll do as you suggest for now and maybe later going to pick up a better case.

I was now about to try a different PSU (the older one, which was in there when I got this PC). However it is only 350W, GPU recommends 400W+ and MOBO even 500W+), furthermore it has no cable for the GPU (there was originally no GPU inside). I got my current PSU together with my Graphic card about 1 or 2 years ago.

So I decide to look into BIOS to check the voltages and they seem normal? Got a print screen, I also added HWiNFO print

I'll also run MemTest overnight to make sure, it's not the RAM.

 

[scout_03]

bios report good value but system sensor report wrong so it could be the cpu or board that have something if you still have cooling paste i would remove cpu from board clean paste and look for bent pins on board socket after repaste and put cooler on and see if readings are still the same .

 

[dnalor5]

bios report good value but system sensor report wrong so it could be the cpu or board that have something if you still have cooling paste i would remove cpu from board clean paste and look for bent pins on board socket after repaste and put cooler on and see if readings are still the same .

So I've got a new MOBO for the other one and the problem still persists. The readings in HMiNFO and HWmonitor are still incorrect not only voltages, but also the temps.

I also made holes in the back and put there 2 fans. I'm using a measuring program Easy Tune 6, which was on the driver CD from the MOBO and according to it, the voltages are ok and the temps go from 30 to 55C at full work. HDD is at 20-30C. GPU goes from 20 - 50C

I'm again running Memtest86 for 10 hours now and there are no errors.

 

[scout_03]

and does the bios report good temp and voltages since the one you have now are good .

 

[dnalor5]

and does the bios report good temp and voltages since the one you have now are good .

Really thank you for you effort

In BIOS and Easy Tune 6 they are ok. If I use HWmonitor or HWiNFO they are wierd as they were before.

 

[scout_03]

if you dont have anymore freezing that ok but keep a eye from time to time on the readings for those voltages .

 

[dnalor5]

if you dont have anymore freezing that ok but keep a eye from time to time on the readings for those voltages .

Unfortunately the freeze still persists. So even though all the RAM tests I did went ok, I switched my 2x 2GB stick for a single 2GB from a different PC. Since then it froze only once (+/- 6hours of gaming).

So could it be RAM problem, or maybe my 550W Power Supply is not strong enough?
I'll post my actual voltages again here

I appreciate your help.

 

[scout_03]

this is the idle voltage at 0.42 for the cpu do some stress on it and see if voltage raise up ,you psu could be good on system idle but could not support system under load try to borrow another psu for testing system .

 

[dnalor5]

this is the idle voltage at 0.42 for the cpu do some stress on it and see if voltage raise up ,you psu could be good on system idle but could not support system under load try to borrow another psu for testing system .

Hi scout_03

Yea my bad, the CPU goes up to 1.4V (mostly between 1.3-1.4V) stressed. I'll try to borrow a stronger CPU.

 

[NightAntilli]

I bet it's your power supply... FSP Raider is a tier four PSU:
http://www.tomshardware.com/forum/id-1804779/power-supply-unit-tier-list.html

Buzzing is generally a PSU noise, if it's not a fan or speakers. Is it more a beeping/whiny buzz or a low buzz?

 

[dnalor5]

I bet it's your power supply... FSP Raider is a tier four PSU:
http://www.tomshardware.com/forum/id-1804779/power-supply-unit-tier-list.html

Buzzing is generally a PSU noise, if it's not a fan or speakers. Is it more a beeping/whiny buzz or a low buzz?

Hi NightAntilli and thanks for the reply.

You are right with the PSU. The buzzing comes from the speakers and off course only when turned on. The sound is really similar to these two: https://www.youtube.com/watch?v=H2s0yyMkaac
https://www.youtube.com/watch?v=KmJFVgOg34E

UPDATE: I decided to unplug the DVD drive and unnecessary USB devices. Also using just one 2GB RAM stick. Now wearing my headphones I was going to test it and play some games. The PC then froze, but only for about 10 seconds, no buzzing (probably because I wasn’t listening to anything before). After it unfroze I heard in my headphones a single beep followed by 3 faster beeps. Any ideas what this could mean?
The event log shows nothing connected with this.

 

[scout_03]

those are bios beep code check you user manual for the meaning of them .

 

[dnalor5]

According to the Gigabyte FAQ it means: 1 long beep and 3 short beep = AGP error
I am getting really confused here.

I'm also still experimenting with the RAM. After adding the second RAM, the freeze became again much more frequent, everytime with that buzzing. I'm gonna test this second RAM on its own, but I daubt that it's a faulty RAM problem, since I used 3 different ones (one by one) and it always froze at some point.
I guess that that the PSU doesn't generate enough power after the upgrade to run with 2 RAM sticks (stable), and that's why it also beeped before?

 

[NightAntilli]

The two most power hungry things in your system are your CPU and your GPU. If your power supply fails to deliver proper power to the GPU, you can possibly get an AGP error.

 

[dnalor5]

The two most power hungry things in your system are your CPU and your GPU. If your power supply fails to deliver proper power to the GPU, you can possibly get an AGP error.

I asked around and no one really has a stronger PSU to borrow so I'm going to pick up a CoolerMaster V750S 750W this week and see how it does. If it won't solve the problem, I will just give it back.

Thanks for your replies guys, I really appreciate them. I will post my progress later this week.

 

[scout_03]

did you memtest the ram one module at the time also this board should be using dual channel check this in the manual .

 

[dnalor5]

did you memtest the ram one module at the time also this board should be using dual channel check this in the manual .

Indeed it does support dual channel memory. I'm now running memtest on a single one. But I already tested them both together for about 10 hours with no errors before.

 

[dnalor5]

So I've actually got the CoolerMaster V650S and the problem is still there. Again a freeze with buzzing.

 

[scout_03]

check this gpu in another system since you have a new psu and mobo and the ram are ok leave us to gpu or cpu ,but could be gpu . another thing did you test the hdd with the maker software to be shure it is good .