New build not working propperly

[Jovan_7]

Recently I bought a new build (Ryzen 2200G, ASRock AB350M HDV, 2x4 Patriot RAM and old HDD and PSU) and I run into a problem where either when I play a game it just freezes, there is a buzzing sound in the speakers and then the picture turns into a set of horizontal red and black lines and it stays that way until I restart the PC.

What also happens is during watching something on the internet, my phone (which I hotspot internet through) gets disconnected, and 2 minutes afterwards everything freezes and i need to restart my PC, or the screen just goes black and i need to restart it. I installed a new Windows 10, installed all the drivers. This didn't happen before the new build or installing Windows 10. I hope this is enough info, if any more is needed feel free to ask me. Thanks to everyone in advance.

 

[rhoban]

Is your motherboard running the latest bios?
Did you allocate more video memory to the integrated GPU?

 

[Jovan_7]

Is your motherboard running the latest bios?
Did you allocate more video memory to the integrated GPU?

Latest BIOS is installed to the motherboard (the Raven Ridge update) and I allocated minimum memory do the integrated GPU

 

[rhoban]

Minimum? How much is that?

Either case, minimum is not good. Allocate the maximum amount possible.
Your freezes are most likely due to the iGPU running out of video memory.

 

[rgd1101]

What is the full system spec? include make and model of the PSU
Also what the cpu temp/usage?

 

[Jovan_7]

Minimum? How much is that?

Either case, minimum is not good. Allocate the maximum amount possible.
Your freezes are most likely due to the iGPU running out of video memory.

64MB is minimum, and as seen here it shouldn't affect the PC's performance
https://www.youtube.com/watch?v=Y2KPzMeQnWE

 

[Jovan_7]

What is the full system spec? include make and model of the PSU
Also what the cpu temp/usage?

Usage is around 30% and temperature is around 30 degrees. PSU is Raidmax Cobra 700W.

 

[Jovan_7]

MERGED QUESTION
Question from Jovan_7 : "AB350M PRO4 freezing"

CPU: Ryzen 2200G
RAM: Patriot 2400MHz
BIOS: 4.70
OS: Windows 10 fully updated
Issue: Random freezes on gaming or browsing the internet or just doing nothing.

I've seen people just returning the MOBO but i live in a s****y country and im 99% sure they'll find a reason not to return my money so I'm asking you (since ASRock didn't reply and obviusly won't) for any potential fixes on this. System is reinstalled, ram moved around all the basic stuff has been done.

 

[rgd1101]

get a better quality psu

 

[rhoban]

I'd still allocate the maximum 2GB memory and try again.

As I said, your issue sounds a lot like the iGPU is running out of memory.
I don't trust tech enough to let it handle itself and so should you. If you want things done properly, do it yourself.

 

[abura]

I believe you must read all info of the game which you want to run. Every game doesn't support every pc. So at first, you should check the game version, is it support your PC quality? If support, then you can open your PC and all cables such as HD cable, RAM etc. Then clean all cable and your PC. Then you can try to run and play the game. If fail then you can try with minimum 2GB memory.

 

[Jovan_7]

I'd still allocate the maximum 2GB memory and try again.

As I said, your issue sounds a lot like the iGPU is running out of memory.
I don't trust tech enough to let it handle itself and so should you. If you want things done properly, do it yourself.

Tried it out still got a froze screen after 2 hours..

 

[Jovan_7]

I believe you must read all info of the game which you want to run. Every game doesn't support every pc. So at first, you should check the game version, is it support your PC quality? If support, then you can open your PC and all cables such as HD cable, RAM etc. Then clean all cable and your PC. Then you can try to run and play the game. If fail then you can try with minimum 2GB memory.

It freezes during just browsing as well as gaming so that is not the issue. I allocated 2gb to the iGPU still got a freeze..