[SOLVED] New Build - Windows 10 Multiple BSOD

[ridahwouters]

Hi there,

A friend recently built his first PC with the help of his brother. Specs are as follows:

• Asrock B450 Steel Legend
• AMD Ryzen 5 3500x
• MSI Geforce GTX 1660 Super Ventus XS OC 6gb
• 2x8gb G-Skill ripjaw 3200mhz
• Superflower Leadex Gold II 650W
• 500GB WD green ssd
• 2TB WD Blue HDD

After the install of Windows 10, everything booted up and seemed fine, but then he randomly got a bunch of BSOD Windows 10 shortly thereafter.

Tried resetting Windows 10 and doing a fresh install. We formatted and wiped all hard drives and then only connected the SSD. Using a USB and windows 10 creation tool, we installed a new Windows 10 Pro installation.

However, now it can barely make it through the Windows 10 installation without crashing or getting some new BSOD.

Furthest we got is booting up and to the desktop, before it BSOD again when updating Windows and drivers.

These are typically the DPC_WATCHDOG_VIOLATION and APC_INDEX_MISMATCH errors.

This is our hail merry and last ditch attempt before paying a premium for someone to professionally have a look at it.

Any help is much appreciated!

 

[jay32267]

Make, model and wattage of power supply?
No GPU?

 

[ridahwouters]

Make, model and wattage of power supply?
No GPU?

Sorry somehow completely left it out. Edited to add in now

 

[jay32267]

Sorry somehow completely left it out. Edited to add in now

Have you checked CPU and GPU temps?

 

[ridahwouters]

Have you checked CPU and GPU temps?

According to BIOS, CPU is 44 and the motherboard 28. Doesn't show GPU temp

 

[jay32267]

According to BIOS, CPU is 44 and the motherboard 28. Doesn't show GPU temp

Those are good but....checking them in the BIOS...they generally will be good because there is no load.

So you want to check them under load.
Two programs that will allow you to do this are Afterburner or HWInfo.
You run either one of these....then you run a game or an app to apply the load. With Afterburner....if you run a game....you can display the temps right on the game screen.
Basically the cpu should stay under about 70-75 C and the GPU under 85C under heavy load.

 

[ridahwouters]

Yeah sorry I am familiar with stress testing the gpu, but we can't get windows 10 to even install/update without crashing or BSOD.

 

[jay32267]

Yeah sorry I am familiar with stress testing the gpu, but we can't get windows 10 to even install/update without crashing or BSOD.

Does the motherboard have the proper BIOS?
That CPU requires P2.70....but there is a BIOS P2.30....and if that's installed....you can have problems.

 

[ridahwouters]

Never knew that thank you, will have a look and report back.