New Gaming Laptop freezing, Cannot find solution

[pflugyfresh]

Okay, just bought a new Laptop. A Sager NP6852 Notebook. I installed the OS and I believe i have downloaded all the latest drivers. It freezes only when playing games, although i can run my games with ease and great quality. When the computer freezes all audio cuts out and I have to force restart my laptop. Other than freezing, there is no lag or issues running the game itself. Freezing occurs anywhere from 5 minutes to a few hours of playing games, this is very frustrating. Things I have tried so far: completely uninstalling NVIDIA programs/drivers and reinstalling, updating intel drivers, updating windows, reduce disk usage (it was high), repair the c:// drive.
Specs:
7th Gen Intel® Core™ i7-7700HQ Processor
15.6" Full HD IPS Matte Display
NVIDIA GeForce GTX 1050Ti 4GB GDDR5
8GB DDR4 at 2400MHz
1TB 5400rpm SATA3 HDD

 

[efervescent]

Hi again,
I found an solution for my problem thanks to eluktronics,because they posted an upgraded bios on their support page and i flash it with that bios and now is not freezing anymore,the temperatures are still high ocassionally but it is ok now,many many thanks to eluktronics the best vendor for clevo and shame to the others that doesn;t offer free bios update for their products,not even clevo!!!

 

[dior_kool_20]

Hi again,
I found an solution for my problem thanks to eluktronics,because they posted an upgraded bios on their support page and i flash it with that bios and now is not freezing anymore,the temperatures are still high ocassionally but it is ok now,many many thanks to eluktronics the best vendor for clevo and shame to the others that doesn;t offer free bios update for their products,not even clevo!!!

Can you give me a link please?

I have the same issue.

I want a bios update.

Thanks

N870hk1 is the model of the laptop.

 

[helpstar]

http://www.eluktronics.com/n85hk1-bios/

or try the obsidian app, could be more up to date
https://forum.obsidian-pc.com/discussion/77/n850hk1-n870hk1
https://www.obsidian-pc.com/en/downloads#files%2FOBSIDIAN%20TOOL

 

[dior_kool_20]

Thanks

 

[andor.alex]

Hi all! So,I was having the same problem with the N870HK1 from Novatech (random freezes in games/youtube/google/etc) My problem solver was: after i installed all the drivers from https://forum.novatech.co.uk/t/laptop-drivers-manuals/148 I went to power plan and changed the following for the active plan : Turn off HDD after NEVER ; Wireless adaptor settings Max performance ; PCI Express-Link state power management OFF ; Then I went to device manager-network adapters and changed all the intel ones with the basic microsoft adaptor. Feel free to ask me further questions if you want, hope it works! Sorry if i had grammar problems, I'm not a native english speaker.

 

[LeandroMLopes]

The latest Windows 10 build fixed it for me! I joined the Insider Program yesterday and updated to the Spring Creators Update and the bug is gone!