New graphics card + RAM, random freezing/restarts

jacko53

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Mar 5, 2015
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Hi everyone,

Fairly PC dumb but I'll give what details I know. A week ago I had a Sapphire Radeon R7 260X fitted to my PC along with increasing the RAM from 4 to 8gb and have been having a variety of problems since which now seem to be beyond the point of teething problems.

System Specs:

Windows 7 x64
Motherboard - ASUS M4A785TD-M EVO
Processor - AMD Phenom ii x4 955 Processor (4 CPUs) ~3.2GHZ
GPU - Sapphire Radeon R7 260X
RAM - 8192mb
PSU - OCZ600SXS

The PC itself is a custom build I had made about 7-8 years old and everything apart from the new GPU and RAM are unchanged since then.

I had the GPU fitted for me by the shop I purchased it from, but after a fairly poor service/experience I decided to fit the RAM myself as they said that was a simple plug in and play installation. They kept the PC an extra day after fitting the GPU to ensure it was working but after getting it back and a few hours of use I had a black screen which required a reboot. I let it pass and carried on as normal however this same issue occurred a couple more times along with the PC randomly restarting itself whilst it was idle on the desktop. 3 days later I acquired the new RAM kit (2x 4GB) and after fitting the same problems were still occurring along with the PC now completely freezing occasionally.

A week on I am trying to pinpoint exactly what causes the issues as they are now happening more frequently. Launching a game or anything 'big' such as a video or even a download seems to be enough to trigger a crash however the PC is also sometimes freezing just after loading the desktop after start-up.

I've installed MSI afterburner which is reading the temperature to be between 30-33C when on the desktop. I would check this when running a game but by the time I've done that its crashed!

I've opened the case and noticed the graphics card fan stop/start during the startup process and also stop/start when trying to run a game and then run continuously when the PC has frozen/crashed.

Everything in the PC apart from the new GPU and RAM is 7-8 years old so there could be an age related issue with a component? I have a Corsair CX600 PSU still in its packaging which I bought because I didn't know the wattage of the already installed PSU however as it turned out to be at 600W already I never installed it. Quick look at reviews for the CX600 online has lead me to believe I should go for a more expensive PSU anyway, which I am able to afford, if the PSU turns out to be an issue. I use the PC for gaming and will use it for a number of hours at a time. I have however done nothing settings wise with any of the hardware such as overclocking as I have no idea how to, best to just not touch!

In summary:

- New GPU; Sapphire Radeon R7 260X
- New RAM; 2x4GB kit
- Black screen crashing, random restarts, total freezing when attempting to run a game and sometimes when idle on desktop
- Noticed graphics card fan starting/stopping

If a similar issue to this has come up before I am sorry. I have searched for posts having the same problems as me but would like to hear from anyone willing to help directly. I really don't want to take it back to the shop that fitted the GPU as I don't trust them with my PC anymore.

Thanks in advance!




 


Could be a bad stick of RAM. If you have the old RAM still, play a couple games or do things that were making it crash with the new set and see if it still does the same thing. IF it does, then RAM can most likely be ruled out.. Also run MEMTEST with the new set for a little while.
 
I had my computer freezing/stuttering during gameplay. Apparently the timings of my RAM were off in my bios. I googled the correct timings of my ram (check the ram stick for model number) and adjusted them in my BIOS. Problem solved for me.
 
Hi guys,

Thanks for your replies. I've put the old ram back in however the pc is now freezing out/crashing on startup, rendering it useles. I suspect it's an issue with the graphics card but I'm going to take it somewhere to be looked at as it seems to be getting worse the more it's used
 
Even if you put the old ram back, the BIOS doesn't automatically switch to current ram timings. The more they are off, the more your pc freezes. If you think your computer is going to fall apart, get it looked at. If you think you can manage it to bios, check the timings and compare them to the suggested ones.