Hi everyone,
Fairly PC dumb but I'll give what details I know. A week ago I had a Sapphire Radeon R7 260X fitted to my PC along with increasing the RAM from 4 to 8gb and have been having a variety of problems since which now seem to be beyond the point of teething problems.
System Specs:
Windows 7 x64
Motherboard - ASUS M4A785TD-M EVO
Processor - AMD Phenom ii x4 955 Processor (4 CPUs) ~3.2GHZ
GPU - Sapphire Radeon R7 260X
RAM - 8192mb
PSU - OCZ600SXS
The PC itself is a custom build I had made about 7-8 years old and everything apart from the new GPU and RAM are unchanged since then.
I had the GPU fitted for me by the shop I purchased it from, but after a fairly poor service/experience I decided to fit the RAM myself as they said that was a simple plug in and play installation. They kept the PC an extra day after fitting the GPU to ensure it was working but after getting it back and a few hours of use I had a black screen which required a reboot. I let it pass and carried on as normal however this same issue occurred a couple more times along with the PC randomly restarting itself whilst it was idle on the desktop. 3 days later I acquired the new RAM kit (2x 4GB) and after fitting the same problems were still occurring along with the PC now completely freezing occasionally.
A week on I am trying to pinpoint exactly what causes the issues as they are now happening more frequently. Launching a game or anything 'big' such as a video or even a download seems to be enough to trigger a crash however the PC is also sometimes freezing just after loading the desktop after start-up.
I've installed MSI afterburner which is reading the temperature to be between 30-33C when on the desktop. I would check this when running a game but by the time I've done that its crashed!
I've opened the case and noticed the graphics card fan stop/start during the startup process and also stop/start when trying to run a game and then run continuously when the PC has frozen/crashed.
Everything in the PC apart from the new GPU and RAM is 7-8 years old so there could be an age related issue with a component? I have a Corsair CX600 PSU still in its packaging which I bought because I didn't know the wattage of the already installed PSU however as it turned out to be at 600W already I never installed it. Quick look at reviews for the CX600 online has lead me to believe I should go for a more expensive PSU anyway, which I am able to afford, if the PSU turns out to be an issue. I use the PC for gaming and will use it for a number of hours at a time. I have however done nothing settings wise with any of the hardware such as overclocking as I have no idea how to, best to just not touch!
In summary:
- New GPU; Sapphire Radeon R7 260X
- New RAM; 2x4GB kit
- Black screen crashing, random restarts, total freezing when attempting to run a game and sometimes when idle on desktop
- Noticed graphics card fan starting/stopping
If a similar issue to this has come up before I am sorry. I have searched for posts having the same problems as me but would like to hear from anyone willing to help directly. I really don't want to take it back to the shop that fitted the GPU as I don't trust them with my PC anymore.
Thanks in advance!
Fairly PC dumb but I'll give what details I know. A week ago I had a Sapphire Radeon R7 260X fitted to my PC along with increasing the RAM from 4 to 8gb and have been having a variety of problems since which now seem to be beyond the point of teething problems.
System Specs:
Windows 7 x64
Motherboard - ASUS M4A785TD-M EVO
Processor - AMD Phenom ii x4 955 Processor (4 CPUs) ~3.2GHZ
GPU - Sapphire Radeon R7 260X
RAM - 8192mb
PSU - OCZ600SXS
The PC itself is a custom build I had made about 7-8 years old and everything apart from the new GPU and RAM are unchanged since then.
I had the GPU fitted for me by the shop I purchased it from, but after a fairly poor service/experience I decided to fit the RAM myself as they said that was a simple plug in and play installation. They kept the PC an extra day after fitting the GPU to ensure it was working but after getting it back and a few hours of use I had a black screen which required a reboot. I let it pass and carried on as normal however this same issue occurred a couple more times along with the PC randomly restarting itself whilst it was idle on the desktop. 3 days later I acquired the new RAM kit (2x 4GB) and after fitting the same problems were still occurring along with the PC now completely freezing occasionally.
A week on I am trying to pinpoint exactly what causes the issues as they are now happening more frequently. Launching a game or anything 'big' such as a video or even a download seems to be enough to trigger a crash however the PC is also sometimes freezing just after loading the desktop after start-up.
I've installed MSI afterburner which is reading the temperature to be between 30-33C when on the desktop. I would check this when running a game but by the time I've done that its crashed!
I've opened the case and noticed the graphics card fan stop/start during the startup process and also stop/start when trying to run a game and then run continuously when the PC has frozen/crashed.
Everything in the PC apart from the new GPU and RAM is 7-8 years old so there could be an age related issue with a component? I have a Corsair CX600 PSU still in its packaging which I bought because I didn't know the wattage of the already installed PSU however as it turned out to be at 600W already I never installed it. Quick look at reviews for the CX600 online has lead me to believe I should go for a more expensive PSU anyway, which I am able to afford, if the PSU turns out to be an issue. I use the PC for gaming and will use it for a number of hours at a time. I have however done nothing settings wise with any of the hardware such as overclocking as I have no idea how to, best to just not touch!
In summary:
- New GPU; Sapphire Radeon R7 260X
- New RAM; 2x4GB kit
- Black screen crashing, random restarts, total freezing when attempting to run a game and sometimes when idle on desktop
- Noticed graphics card fan starting/stopping
If a similar issue to this has come up before I am sorry. I have searched for posts having the same problems as me but would like to hear from anyone willing to help directly. I really don't want to take it back to the shop that fitted the GPU as I don't trust them with my PC anymore.
Thanks in advance!