hello
i bought the msi gt75 titan 8rg from amazon, when i opened the box and try to turn it on for the first time - the led that shows that the laptop is turn on is working but the screen is black and don't show any life signs (even the MSI logo isn't appear), the rgb led on the keyboard and the mouse dosn't work and the led that found behind the screen also doesn't work.
i tried to plug the laptop to external screen and the screen don't recieve any sign from the laptop, i tried to ask an engineer and he say that's maybe a problem with the hardisk.
it's a new laptop - if it is indeed the hardisk what can i do to fix that problem?
what can the problem be with the hardisk and how i know what is the problem?
i bought the msi gt75 titan 8rg from amazon, when i opened the box and try to turn it on for the first time - the led that shows that the laptop is turn on is working but the screen is black and don't show any life signs (even the MSI logo isn't appear), the rgb led on the keyboard and the mouse dosn't work and the led that found behind the screen also doesn't work.
i tried to plug the laptop to external screen and the screen don't recieve any sign from the laptop, i tried to ask an engineer and he say that's maybe a problem with the hardisk.
it's a new laptop - if it is indeed the hardisk what can i do to fix that problem?
what can the problem be with the hardisk and how i know what is the problem?